Document delivering services: a strategy to support research in Mexican universities in the pandemic by COVID-19

Saavedra-Alamillas, César; Pacheco‐Mendoza, Josmel; García-Meléndez, Héctor Eduardo; López, Amado Vilchis; Martínez-Camacho, Humberto; Ortiz-Díaz, Erik Miguel; Ortega-Martínez, Eugenia de los Ángeles

doi:10.1108/dlp-05-2020-0031

Cited by 9 publications

(9 citation statements)

References 11 publications

(10 reference statements)

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“…Several research studies (Mbambo-Thata, 2020; Saavedra-Alamillas et al , 2020; Winata et al , 2020; Guo et al , 2020; Martzoukou, 2020; Pokorná et al , 2020; Fasae et al , 2020; Mehta and Wang, 2020) have already focused on the role of university libraries in supporting online learning during the COVID-19 pandemic in different regions. During this pandemic, the lack of physical resources is one of the key obstacles because the education system still largely depends on hard copies of documents (Mbambo-Thata, 2020).…”

Section: Review Of Relevant Literature On Covid-19 and University Lib...mentioning

confidence: 99%

“…But, in case of adopting this practice, it will be necessary to adjust legal schemes and develop inter-library loan policies and adapt it to the current information services. It will possibly have significant impact on the configuration of library cooperation networks (Saavedra-Alamillas et al , 2020). The university libraries also need to focus on engaging users with diversified online services.…”

Section: Review Of Relevant Literature On Covid-19 and University Lib...mentioning

confidence: 99%

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Digital library services to support online learning amid COVID-19: a study of a private university library in Bangladesh

Begum

Elahi

2022

DLP

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Purpose The purpose of this paper is to discuss the East West University Library’s (EWUL’s) response to COVID-19 situation through their transformation to digital services. The paper tries to explain how these digital library services support the user community of East West University (EWU) in online teaching and access to information resources. Design/methodology/approach This paper describes the EWUL’s several digital services that are used to meet the needs of its user community during the COVID-19 pandemic. The reflective practice approach has been undertaken for this study on the basis of the authors’ personal experiences working at an academic library. The authors used the reflective practice approach to assess the library’s practice during crisis situation, make the use of technological interventions in service providing and also to re-innovate the digital services for future. Findings During the pandemic, the library shifted all the possible physical or on-site services to digital services, i.e. online resource facilities and remote access to these, federated searching, Web online public access catalog, engaging users through social media, specialized knowledge space, online document delivery, article on request, information literacy training, virtual reference service, etc. The user engagement in all these services is also notable. Research limitations/implications The nature of this study is limited to the COVID-19 pandemic and within a particular geographic location. Practical implications This paper has implications and possible applications for other university libraries in developing countries, which intends to transform their services into digital for ensuring better service quality for their respective user community. Originality/value This paper makes a valuable contribution to the literature on how a private university library of a developing country is responding to pandemics such as COVID-19.

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Section: Review Of Relevant Literature On Covid-19 and University Lib...mentioning

confidence: 99%

Section: Review Of Relevant Literature On Covid-19 and University Lib...mentioning

confidence: 99%

Digital library services to support online learning amid COVID-19: a study of a private university library in Bangladesh

Begum

Elahi

2022

DLP

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“…The circulation services of libraries have continued despite the lockdown. Findings show that libraries are providing inter-library loans and document delivery services through DOCLINE and OCLC (Howes et al, 2021;Saavedra-Alamillas et al, 2020), while some are lending e-books, videos, and providing access links to e-resources (e.g., Kasa & Yusuf, 2020).…”

Section: Circulation and Lending Servicesmentioning

confidence: 99%

“…Most concerns centred around disruption of normal operation procedures (Dadhe & Dubey, 2020), and shifting services to digital environment as physical spaces were closed (Mehta & Wang, 2020). Even when resources were made available online, there were difficulties with some library staff and patrons not knowing how to download and use e-resources, ICT platforms, and digital libraries (Mehta & Wang, 2020;Saavedra-Alamillas et al, 2020;Tsekea & Chigwada, 2020). This led to difficulties in conducting reference services online -especially for collaboration among research and administrative units (Mehta & Wang, 2020).…”

Section: Challenges Facing Libraries In the Pandemicmentioning

confidence: 99%

A Systematic Review of Library Services Provision in Response to COVID-19 Pandemic

Ayeni

Agbaje

Tippler

2021

EBLIP

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Objective – Libraries have had to temporarily shut their doors because of the COVID-19 pandemic, resulting in the provision of online and remote services. This review analyzed services offered by libraries, the technological tools used, and the challenges facing libraries during the pandemic. Methods – This study employed a systematic literature review, following the PRISMA checklist (Moher at al., 2009). The Building Blocks search strategy was employed to search for keywords of concepts in Library and Information Science Abstract (LISA), Library and Information Science Technology Abstract (LISTA), Library Science Database, Web of Science (WoS) core collections, and Google Scholar. A set of inclusion and exclusion criteria was pre-determined by the authors prior to database searching. Quality assessment of included studies was performed using the Mixed Methods Appraisal Tool (Hong et al., 2018). A tabular approach was used to provide a summary of each article allowing the synthesis of results, which led to the identification of eight broad categories of services provided by libraries in included studies. Results – The first set of searches from the 5 databases produced 3,499 results. After we removed duplicates and applied the inclusion and exclusion criteria based on titles and abstracts, 37 potentially relevant articles were identified. Further screening of the full-text led to the final inclusion of 23 articles used for the qualitative synthesis. The majority of the studies were conducted in the United States of America (n= 6, 26.1%), followed by India (n=4, 17%), and China (n=2, 8.7%). The remaining studies were carried out in United Kingdom, Ireland, Canada, Mexico, Romania, Czech Republic, Indonesia, Pakistan, Nigeria, Lesotho, and Zimbabwe. The most common method used in selected studies was the case study (n= 11, 48%), followed by survey (n=7, 30.4%), content analysis (n=4, 17.4%), and mixed methods (n=1, 4.3%). The majority of the studies were carried out in academic libraries (74%), while the rest were based on medical, public, and special libraries. Findings show that the majority of academic libraries in the included studies are providing and expanding access to electronic resources (n=16, 69.6%) and increasing open access resources and services (n=11, 47.8%). More so, most academic libraries are assisting in virtual education and teaching endeavors of faculty and students (n=13, 56.5%). In addition, some medical and public libraries are bolstering public health safety through health literacy (n=12, 52.2%), supporting research efforts, and engaging in virtual reference services, among others. In order to carry out these services, libraries are harnessing several educational, social networking, communication, and makerspaces technologies. Most of the libraries in the included studies reported budgetary challenges, and the need for new ICT infrastructure and Internet service as they move their services online. Conclusion – This review found that libraries are adapting in a number of ways to continue their roles in meeting patrons’ needs in spite of the growing challenges posed by COVID-19 restrictions and lockdown. For libraries to thrive in these trying times, there must be a well-structured approach to ensuring continuity of services. Libraries should prioritize the acquisition of electronic resources as well as increase their efforts to digitize resources that are only available in printed copies. As library services have predominantly shifted online, there should be concerted effort and support from government and funding agencies to equip libraries with the technological facilities needed to provide cutting-edge services. The quality assessment of the included studies shows that there is need for rigor and transparency in the methodological description of studies investigating library services provision in a pandemic. This review provides an overview of the ways libraries have responded to the challenges posed by a global pandemic, and hence will be of use and interest to all librarians especially those in health and academic sectors.

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“…Additionally, the digital pedagogies provided by their institutions have caused professional and personal disruptions (Watermeyer et al, 2020 ). They have further suffered from obstacles, such as the complete closure of libraries or reductions in their hours of operation (Fasae et al, 2020 ; Kosciejew, 2020 ), the inability of libraries to completely take advantage of social media to provide their services (Koulouris et al, 2020 ), and, finally, challenges in the access and usage of digital resources (Hendal, 2020 ; Mehta & Wang, 2020 ; Pokorna et al, 2020 ; Saavedra-Alamillas et al, 2020 ). As a result, some predict that, given the stark difference between the pre-COVID-19 environment and the post-COVID-19 world, scientific publishing (SP) and all related stakeholders will be significantly affected (Chung et al, 2020 ; Derrick, 2020 ; Kim, 2020 ).…”

Section: Introductionmentioning

confidence: 99%

Between panic and motivation: did the first wave of COVID-19 affect scientific publishing in Mediterranean countries?

Ali

2022

Scientometrics

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Due to the ongoing COVID-19 pandemic that began in the winter of 2020, all communities and activities globally have been positively or negatively affected. This scientometric study raises an interesting question concerning whether the volume and characteristics of scientific publishing in all disciplines in 23 Mediterranean countries have been impacted by the pandemic and whether variations in the cumulative totals of COVID-19 cases have resulted in significant changes in this context. The Scopus database and SciVal tool supplied the necessary data for the years targeted for comparison (2019 and 2020), and the annual growth rates and differences were computed. The study used the Mann–Whitney test to examine the significance of the differences between the two years and the Spearman and Kendall correlation tests to evaluate the effect of the number of infections on these differences for all aspects of scientific performance. The findings demonstrated that the COVID-19 pandemic served as a powerful incentive, and the Mediterranean region experienced considerable differences in the volume and features of publications during this crisis. The most substantial implications were the significant growth from 3.1 to 9.4% in productivity and the increases in the annual growth rates of international collaboration, by 12% for the collaboration among Mediterranean countries and 10% for collaboration with the top ten epidemic countries. It was also proven that some characteristics of the publications were positively correlated with the total number of infections. This investigation can help university leaders and decision-makers in higher education and research institutions in these countries make decisions and implement measures to bridge the gaps and motivate researchers in all fields to conduct more research during this ongoing pandemic.

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Document delivering services: a strategy to support research in Mexican universities in the pandemic by COVID-19

Cited by 9 publications

References 11 publications

Digital library services to support online learning amid COVID-19: a study of a private university library in Bangladesh

Digital library services to support online learning amid COVID-19: a study of a private university library in Bangladesh

A Systematic Review of Library Services Provision in Response to COVID-19 Pandemic

Between panic and motivation: did the first wave of COVID-19 affect scientific publishing in Mediterranean countries?

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