Do They Really Intend to Adopt E-Wallet? Prevalence Estimates for Government Support and Perceived Susceptibility

Hiew, Lee-Chea; Lee, Adrian Hung; Leong, Choi‐Meng; Liew, Chee-Yoong; Soe, Min-Htut

doi:10.14707/ajbr.220121

Cited by 11 publications

(8 citation statements)

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“…As digital payment expands, this study evidence that users from developing countries prioritise usability over security. Although usability is necessary for a more positive attitude towards CINT, and e-wallet providers ought to provide suitable offerings and amenities to augment PU (Hiew et al , 2022), the acceptability of risk in IT security practitioners’ trade-off for usability remains uncertain. Overemphasising usability while neglecting security can result in heightened risks and difficulties in accepting digital payment services.…”

Section: Discussionmentioning

confidence: 99%

Do you want a secure e-wallet? Understanding the role of risk and security in e-wallet continuance intention

Lim,

Munikrishnan,

Leong

et al. 2023

ICS

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Purpose This study aims to explore e-wallet continuance intention in Malaysia using perceived usefulness (PU), perceived ease of use (PEU), perceived risk (PR) and perceived security (PS). Additional emphasis is placed on the degree of necessity of risk and security conditions driving the continuance intention to use e-wallets. Design/methodology/approach This quantitative study used a sample of 281 respondents. Partial least-squares structural equation modelling (PLS-SEM) was used to test the associations, while necessary condition analysis (NCA) was performed to uncover the factors’ necessity level. Findings PU is the primary facilitator for the continuance intention of e-wallet usage, followed by PS, PR and PEU. However, none were necessary for usage. E-wallet providers must emphasise enhancing PU, prioritise data security and improve the PEU to foster sustained e-wallet usage, while prudent risk management is a nice-to-have. Practical implications To maintain the survival of e-wallets, service providers must focus on prioritising PEU, PU and PS for positive user experiences, including contentment, utility, convenience, comfort and safety. Compliance with user authorisation, real-time transaction monitoring and comprehensive security protocols is a must for security concerns. Originality/value This study represents the limited empirical research focusing on risk and security in the continuance intention of e-wallet usage. Furthermore, an NCA was performed to determine the essential circumstances of risk and security for the continuance intention of e-wallets.

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Section: Discussionmentioning

confidence: 99%

Do you want a secure e-wallet? Understanding the role of risk and security in e-wallet continuance intention

Lim,

Munikrishnan,

Leong

et al. 2023

ICS

Self Cite

View full text Add to dashboard Cite

show abstract

“…Jain et al [42] showed that the level of government support is an important indicator of users' acceptance of new technology: the stronger the government support is perceived to be by the users, the greater the likelihood that they will use electric vehicles. Soe [43] studied consumers' intention to adopt e-wallet services during the COVID-19 epidemic and found that government support can influence consumers' intentions to use e-wallets by increasing perceived ease of use and perceived usefulness. Chen et al [44] confirmed that both investment subsidies and usage subsidies provided by the government are effective in incentivizing new technology companies to increase their investments in infrastructure, in turn promoting the widespread use and diffusion of new technologies in the market.…”

Section: Government Supportmentioning

confidence: 99%

TAM-Based Study of Farmers’ Live Streaming E-Commerce Adoption Intentions

Chen,

Zhang,

Chen

2024

Agriculture

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Amidst the digital economy surge, live streaming e-commerce of agricultural products has significantly boosted agricultural prosperity. Investigating farmers’ behavioral intentions toward adopting live streaming e-commerce holds critical importance for fostering agricultural healthy and swift growth. Utilizing the Technology Acceptance Model (TAM) as a foundation, this study incorporates three additional variables—government support, platform support, and social learning—to devise a theoretical model. It takes the agriculture-related live streaming e-commerce platform as an example, with 424 Chinese farmers as the sample, to quantitatively assess the factors that impact the intentions to adopt live streaming e-commerce behaviors. The findings indicate that, firstly, the TAM is applicable to the assessment of farmers’ intentions to adopt live streaming e-commerce. Secondly, government support positively impacts perceived usefulness, social learning enhances perceived ease of use, and platform support positively impacts both perceived ease of use and usefulness. Lastly, the technology acceptance extension model applicability varies among farmer groups: government support influence on perceived ease of use is more significant among traditional farmers, social learning impact on perceived ease of use is higher in farmers with higher education levels, and platform support effect on perceived usefulness is stronger among farmers experienced in e-commerce. Therefore, differentiated promotion strategies by the government are necessary, and e-commerce platforms should leverage their technology to offer efficient services and encourage farmer education. A multi-party collaboration model involving the government, platforms, and farmers is essential to collectively foster the healthy development of rural live streaming e-commerce.

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“…The unbalanced regional economic growth theory states that the imbalance of regional economic growth in developing countries is caused by the interaction between the internal laws of economic development, market role and government regulation & incentives (Zhao et al, 2021; Hiew et al, 2022). According to North (1990), the background and institutional environment of the enterprise is the main factor that triggers firm behaviour.…”

Section: Empirical Analysismentioning

confidence: 99%

Revisiting the nexus between corporate social responsibility and corporate value: Evidence from China

Wu,

Liew

2023

Corp Soc Responsibility Env

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PurposeUnder the concept of sustainable development guided by ‘carbon peak’ and ‘carbon neutral’, corporate social responsibility (CSR) performance has become the focus of attention in all sectors of society. With the gradual deepening of China's ‘new economic normal’ development, firms face increasing environmental uncertainty in the market. This study aims to embed CSR, financial flexibility (FF), institutional investors (INST), and corporate value into the same theoretical framework and conduct heterogeneity analysis on the nature of property rights, heavily polluting industries, and marketisation level.Design/Methodology/ApproachBased upon the observation data of listed firms in Shanghai and Shenzhen A‐shares in China from 2011 to 2021, this study uses Stata software for data processing, analysis, and two‐stage least‐squares (2SLS) models to solve endogenous problems.FindingsThe research results show that improving CSR performance increases corporate value, while INST and FF moderate the relationship between them. Further heterogeneity analysis found that the nature of property rights, heavily polluting industries, and marketisation level have different impacts on these moderating effects. This result provides ideas for clarifying the economic impact of enhancing the firms' CSR performance in the current era.Originality/ValueFirst, from the standpoint of CSR performance, it enhances the literature on the key corporate values in China. Second, from the perspective of corporate value, it has enriched the CSR literature and provided a new perspective for further clarifying the significance of improving the CSR performance of firms at this stage. Third, from the perspective of INST and FF, this research examines the moderating mechanism of CSR performance on corporate value. Hence, it provides a reference for further improving the efficiency of resource allocation in the capital markets.

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Do They Really Intend to Adopt E-Wallet? Prevalence Estimates for Government Support and Perceived Susceptibility

Cited by 11 publications

References 0 publications

Do you want a secure e-wallet? Understanding the role of risk and security in e-wallet continuance intention

Do you want a secure e-wallet? Understanding the role of risk and security in e-wallet continuance intention

TAM-Based Study of Farmers’ Live Streaming E-Commerce Adoption Intentions

Revisiting the nexus between corporate social responsibility and corporate value: Evidence from China

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