Do I Belong Here?

Ashcroft, Alice

doi:10.1145/3520495.3520514

Cited by 2 publications

(2 citation statements)

References 23 publications

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“…Emerging research on the direct relationship between discourse and HCI has begun to emerge (Ashcroft 2021). However, there still remains research to be completed when it comes to diversity to include more characteristics than gender.…”

Section: Discussionmentioning

confidence: 99%

“…- Vincent (2018) An example of this misunderstanding, can be found in research regarding the impact that gendered language can have on HCI and software design processes. In the discussion of how men can often take over a conversation due to the way in which men and women have been taught to speak (Stokoe 2004;Ashcroft 2021), neuro-diveristy 1 is often used as an example as to why men could speak over 2 women for reasons beyond their control. In these discussions, this is often related back to Intersectionality, but raises the suggestion that power dynamics and factors are interchangeable, or of equal impact.…”

Section: Understanding Intersectionalitymentioning

confidence: 99%

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Reflexivity, Interactions and Intersectionality in HCI and CSCW

Ashcroft

2023

Electronic Workshops in Computing

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When Intersectionality is considered within HCI it is usually only one aspect that is given attention, and this is made the topic of the study itself. Whether or not this should be the case is debated, as scope is often something researchers try to outline. This paper argues that reflexivity offers a particularly important solution when it comes to Intersectional HCI combined with the observing, analysing and understanding the impact on interactions between users and the technology, as well as the interactions between the teams building the software. This paper calls for all researchers to consider how race, gender, and other characteristics may affect their research even when these are not the topics being researched, and to share this data in publication.

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Section: Discussionmentioning

confidence: 99%

Section: Understanding Intersectionalitymentioning

confidence: 99%

Reflexivity, Interactions and Intersectionality in HCI and CSCW

Ashcroft

2023

Electronic Workshops in Computing

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The Gendered Nature of Chatbots

Ashcroft

2023

Trends, Applications, and Challenges of Chatbot Technology

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The majority of chatbots are built, by default, as women. In doing so, dangerous stereotypes and behaviors are perpetuated by those responsible for designing the chatbots, and ultimately the users. It is therefore crucial that gender identity and expression are well understood by all those involved in designing the chatbots. This chapter explores this alongside a literature survey regarding feminist methodologies, anthropomorphism, and authenticity to put forward three recommendations. That those responsible for building chatbots should keep up to date with research, look to widen the diversity of their own team, and to integrate ethics in their design processes. Only in doing so will chatbots that are fit for purpose be built.

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Do I Belong Here?

Cited by 2 publications

References 23 publications

Reflexivity, Interactions and Intersectionality in HCI and CSCW

Reflexivity, Interactions and Intersectionality in HCI and CSCW

The Gendered Nature of Chatbots

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