“…Businesses also benefit in numerous ways from being located in a smart city or region, from the higher use of urban services (Belanche et al, 2016), greater efficiency in their operations, the protection of their investments and a better service for their customers. The smartness approach covers innovation-driven growth and digitalisation (Gazzola et al, 2019;Machado Junior et al, 2018;Martin et al, 2018) together with dynamic abilities such as insight, agility, learning, networking, and communication (Capello & Lenzi, 2018;Jucevicius & Juceviciene, 2015;Varga, Sebesty en, Szab o, & Szerb, 2020;Vinod Kumar & Dahiya, 2017). Smartness is achieved through cooperation and networks among companies, institutions and citizens.…”