Diversity Matters, Even at a Distance: Evaluating the Impact of Computer-Mediated Communication on Civil Society Participation in the World Summit on the Information Society1

Cogburn, Derrick L.

doi:10.1162/1544752043557404

Cited by 23 publications

(14 citation statements)

References 7 publications

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“…Stakeholder analysis is performed in this study through qualitative and quantitative analyses. As Cogburn (2004) argues, using multiple data collection methods in stakeholder analysis can increase reliability and validity of the analysis. This study employed multiple data collection methods.…”

Section: Resultsmentioning

confidence: 99%

“…It is necessary to use multiple methods, as the issue of Internet neutrality is exceedingly complex. Using multiple methods is also highly suggested by stakeholder analysts (Cheng et al, 2010;Choudrie et al, 2003;Cogburn, 2004). The methodology was designed to draw qualitative and quantitative data.…”

Section: Methodsmentioning

confidence: 99%

“…Using stakeholder analysis, Cogburn (2004) gives critical insight into civil society participation in the World Summit on the Information Society process, as suggested by analysis of online communication. With a stakeholder analysis, he compares and contrasts the areas of consensus and areas of conflict among the relevant actors.…”

Section: Theoretical Framework: Stakeholder Analysismentioning

confidence: 99%

See 2 more Smart Citations

Demystifying Internet Neutrality in South Korea with Stakeholder Analysis

Shin

Choo

2011

Review of Policy Research

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This study examines the Internet neutrality issue in Korea by analyzing the debates among the stakeholders. It addresses the dynamic discussions of the issues by identifying how diverse groups of stakeholders are affected by various actions taken by the emergence of Internet neutrality. It presents a statistical analysis that reveals the factors implicated in the Internet neutrality debate and significant differences among individuals on opposing sides in the debate. The findings reveal insights into the connection between specific factors and positions in the Internet neutrality debate. The findings show that the issue of Internet neutrality is complex and as multifaceted as the parties' diverse interests. It concludes by proposing an effective model to govern Internet neutrality in Korea, based on the typology proposed by Strover.Note 1 LG Powercom and LG Telecom are two different companies, but in reality they are essentially a sister company under a large corporate LG family. This unique structure in Korea is called Chaebol, as mentioned in the text. To be more precise, LG Powercom is an ISP, whereas LG Telecom is a mobile service operator. A similar situation exists for SK Telecom and SK Broadband.

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Section: Resultsmentioning

confidence: 99%

Section: Methodsmentioning

confidence: 99%

Section: Theoretical Framework: Stakeholder Analysismentioning

confidence: 99%

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Demystifying Internet Neutrality in South Korea with Stakeholder Analysis

Shin

Choo

2011

Review of Policy Research

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“…In virtual teams, gender, race, culture, and social status have been identified as some of the factors affecting team outcomes [3,4,8,10,17,37,59,62]. In addition, communication and, above all, trust becomes critical [2,13,29,56] for group performance.…”

Section: Literature Surveymentioning

confidence: 99%

Functional Diversity and Its Impact on Distributed Groups: An Exploratory Study

Aggarwal

2012

2012 45th Hawaii International Conference on System Sciences

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Work groups have become diverse and will continue as such in the coming years, in as much as nations and organizations themselves become more diverse. Diversity studies have focused on social categorization, such as ethnicity, gender, culture, sexuality and anything that makes two entities different from one another, or on functional diversity that involves task-related knowledge, skills, opinions and perspectives. This paper examines functional diversity in the context of virtual groups that work together in an online environment and its effect on group performance. A longitudinal experiment involving online classes was conducted and the results are reported. Our research revealed that functionally diverse groups are not good for ad-hoc tasks but perhaps good for on-going tasks. In addition, the research shows that groups become more trusting and cohesive over time. Future research areas are also discussed.

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“…According to their report, diverse teams are appropriate for tasks involving innovation and exploration of new opportunities, while homogenous teams are more appropriate for exploitation of new opportunities. In virtual teams gender, race, culture, and social status have been identified as some of the factors affecting team outcomes [5,8,10,29]. In addition, researchers have also defined communication and, above all, trust critical [3,13,22,43] to group decision making..…”

Section: Literature Surveymentioning

confidence: 99%

Diversity in Distributed Decision Making: An Exploratory Study

Aggarwal

2010

2010 43rd Hawaii International Conference on System Sciences

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Diversity is defined as the differences among factors like ethnicity, gender, culture, sexuality and anything that makes two entities different from each other. Diversity creates a heterogeneous environment and is becoming an inherent part of all groups, especially virtual groups that consist of geographically distributed members.This paper studies diversity in the context of virtual groups that work together in an online environment and its effect on group performance. Instead of re-inventing the wheel, we can learn from groups used in on-line courses and extend those experiences to geographically distributed groups. The members of a typical e-learning group are different in race, gender, countries and backgrounds mimicking diversity that is often related to geographically distributed teams. A longitudinal experiment involving online classes was conducted and the results are reported. Our research revealed that diverse groups are not good for ad-hoc tasks but maybe good for on-going tasks. Future research areas are also discussed.

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Diversity Matters, Even at a Distance: Evaluating the Impact of Computer-Mediated Communication on Civil Society Participation in the World Summit on the Information Society1

Cited by 23 publications

References 7 publications

Demystifying Internet Neutrality in South Korea with Stakeholder Analysis

Demystifying Internet Neutrality in South Korea with Stakeholder Analysis

Functional Diversity and Its Impact on Distributed Groups: An Exploratory Study

Diversity in Distributed Decision Making: An Exploratory Study

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