“…However, innovativeness and cognitive tendencies in an employee's profile have an impact on innovation and efficiency (Lewis, Agarwal, and Sambamurthy, 2003). On the basis of the above, it can be concluded that the most important characteristics of KW include: ethics (Chong et al, 2017;Evans, 2005;Griffin, 2017;Murgia et al, 2016;Steinmann and Schreyogg, 2001;Tidd, and Bessant, 2013), autonomy (Janz, Colquitt, and Noe,1997;Jungert, Koestner, Houlfort, and Schattke, 2013), cooperation (Davenport, 2007, Jashapara, 2014Tidd, and Bessant, 2013), professionalism (Frick, 2010;Owen, 2013;Tidd, and Bessant, 2013), intellectualism (Hwang, Kettinger, and Yi, 2015), innovativeness (Fischer, Malycha, and Schafmann, 2019;Tidd, and Bessant, 2013), and reputation (Bhatnagar, Gupta, Alonge, and George, 2017;Frick, 2010;Hwang et al, 2015), as shown in Figure 1. At the same time, it is important to define the concept of the level of absorption of the KW's characteristics.…”