Dispelling ageing myths in technology design

Durick, Jeannette; Robertson, Toni; Brereton, Margot; Vetere, Frank; Nansen, Bjørn

doi:10.1145/2541016.2541040

Cited by 121 publications

(107 citation statements)

References 33 publications

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“…Across the globe, stereotypes persist that older adults are afraid, unwilling, and unable to use technology, including computers, email, the internet, and mobile phones [27][28][29][30][31][32]-causing a "digital divide" [33]. Many of these stereotypes are perpetuated by older adults, who may believe themselves incapable of learning to use technology [34].…”

Section: Potential Barriers To Application Of Mhealth To Older Adultsmentioning

confidence: 99%

“…Some older adults experience anxieties and fears that they will make fatal mistakes while using technology, such as inadvertently deleting a file or breaking the device, which facilitates a self-perception as being incapable of utilizing technology [34,70,90]. While this low technical confidence does not to hinder effectiveness or efficiency of using technology in the general population, one study directly compared the impact of technical confidence of older adults (ages 50-69) and young adults (18)(19)(20)(21)(22)(23)(24)(25)(26)(27) on technology usage and found older adults' low technical confidence hindered both efficiency and effectiveness [37].…”

Section: Dispositional Characteristicsmentioning

confidence: 99%

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Older adults and mobile technology: Factors that enhance and inhibit utilization in the context of behavioral health

Kuerbis¹,

Mulliken²,

Muench³

et al. 2017

Ment Health Addict Res

143

120

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While numbers and proportions of older adults with behavioral health issues are expected to substantially increase, there is also a widening gap in available services for older adults. Mobile health interventions (mhealth) are a way to address existing barriers to treatment, provide frontline assessment and increase access to services for older adults. Due to perpetuated stereotypes, many assume that older adults do not utilize mobile technology nor will they accept a mHealth intervention. The purpose of this paper is to synthesize contemporary literature from information technology and healthcare regarding: (1) current mobile technology utilization by older adults, particularly in regards to health; (2) factors affecting older adult motivation to engage with mobile technology; and (3) older adult preferences for interacting with mobile technology. Findings reveal that significant proportions of older adults: already utilize mobile technology; are willing to engage in existing mobile interventions for health reasons; and have positive attitudes overall towards mobile technology. Finally, recommendations for optimizing mobile interventions to better suit older adults with behavioral health problems are reviewed.

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Section: Potential Barriers To Application Of Mhealth To Older Adultsmentioning

confidence: 99%

Section: Dispositional Characteristicsmentioning

confidence: 99%

Older adults and mobile technology: Factors that enhance and inhibit utilization in the context of behavioral health

Kuerbis¹,

Mulliken²,

Muench³

et al. 2017

Ment Health Addict Res

143

120

View full text Add to dashboard Cite

show abstract

“…The different age groups can also pose unique challenges for elderly drivers since they have less experience with modern technology than other age groups [9]. Lack of experience with particular interfaces and systems in the vehicle can make them more difficult to interpret.…”

Section: Challenges For the Elderly Using Modern Vehicle Systemsmentioning

confidence: 99%

Creating a smart application system to provide a beneficial maintenance service for elderly drivers

2017

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Abstract. As overall population ages, elderly drivers have become a larger percentage of the driving population. With this trend, a lot of vehicle systems have been improved for elderly's safety and convenience using different advanced technologies. However, elderly drivers have often paid more money than other drivers in a car-repair shop due to their lack of knowledge about vehicle systems with modern technologies. Given this fact, developing a tool to diminish this disadvantage and to help elderly drivers maintain their cars with confidence and with minimal cost is necessary. Therefore, this research work mainly focuses on suggesting a system concept on user-interface application, which is connected to a smart phone or a tablet to provide beneficial services anywhere. For the research outcome, diverse research activitiessurveys, interviews with small focus groups, observations of the focus groups, and discussions -has been conducted to understand the elderly driver's difficulties and behaviours regarding vehicle maintenance, to investigate what specific problems make them uncomfortable in repair shops, and to demonstrate how new system-concepts could be developed for the elderly. Furthermore, we conclude that adequate system-concepts for the elderly would offer elderly drivers convenient vehicle repair and maintenance and provide them a confident driving experience.

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“…However, some point out that these efforts are often skewed by dominant discourses surrounding aging and older people; stereotyping aging people negatively as a group who are needy, frail, lonely and have difficulties using new technologies [6,12,14]. Such a view misses the fact that many aging people are reasonably healthy, socially active, and would learn and use technologies if they believe that it is useful and relevant to their needs [17].…”

Section: Introductionmentioning

confidence: 99%

Co-design and Robots: A Case Study of a Robot Dog for Aging People

Leong

Johnston

2016

Lecture Notes in Computer Science

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Abstract. The day-to-day experiences of aging citizens differ significantly from young, technologically savvy engineers. Yet, well-meaning engineers continue to design technologies for aging citizens, informed by skewed stereotypes of aging without deep engagements from these users. This paper describes a co-design project based on the principles of Participatory Design that sought to provide aging people with the capacity to co-design technologies that suit their needs. The project combined the design intuitions of both participants and designers, on equal footing, to produce a companion robot in the form of a networked robotic dog. Besides evaluating a productive approach that empowers aging people in the process of co-designing and evaluating technologies for themselves, this paper presents a viable solution that is playful and meaningful to these elderly people; capable of enhancing their independence, social agency and well-being.

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Dispelling ageing myths in technology design

Cited by 121 publications

References 33 publications

Older adults and mobile technology: Factors that enhance and inhibit utilization in the context of behavioral health

Older adults and mobile technology: Factors that enhance and inhibit utilization in the context of behavioral health

Creating a smart application system to provide a beneficial maintenance service for elderly drivers

Co-design and Robots: A Case Study of a Robot Dog for Aging People

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