Abstract:This article focuses on the relation between affect intensity and 3 fundamental dimensions of temperament-emotionality, sociability, and sensory arousability. The purpose was to show that individual differences in affect intensity as a dimension of temperament can influence not only advertising responses, but also the lifestyles and preferences of consumers. Study 1 confirmed the emotionality dimension in that high affect intensity individuals responded with significantly stronger levels of emotion when expose… Show more
“…De facto, os resultados globais da EBIA parecem constituir um indicador do impacto deste tipo de manipulações, dado que apenas as pessoas classificadas como "elevada intensidade afectiva" foram sensíveis ao filme humorístico apresentado, reportando um estado de espírito mais positivo. Estes resultados corroboram as evidências presentes na literatura de que tais pessoas tendem a reagir mais intensamente a eventos do quotidiano (e.g., Larsen et al, 1986), exibindo ainda maior preferência por actividades emocionalmente estimulantes (Moore & Homer, 2000). Contudo, apesar de, por definição, o constructo de intensidade afectiva não depender da valência em causa, será desejável a replicação destes resultados com manipulações negativas do estado de espírito.…”
“…De facto, os resultados globais da EBIA parecem constituir um indicador do impacto deste tipo de manipulações, dado que apenas as pessoas classificadas como "elevada intensidade afectiva" foram sensíveis ao filme humorístico apresentado, reportando um estado de espírito mais positivo. Estes resultados corroboram as evidências presentes na literatura de que tais pessoas tendem a reagir mais intensamente a eventos do quotidiano (e.g., Larsen et al, 1986), exibindo ainda maior preferência por actividades emocionalmente estimulantes (Moore & Homer, 2000). Contudo, apesar de, por definição, o constructo de intensidade afectiva não depender da valência em causa, será desejável a replicação destes resultados com manipulações negativas do estado de espírito.…”
“…High intensity individuals reported stronger levels of enjoyment for emotionally stimulating activities, high social interaction activities, as well as higher levels of enjoyment produced by sensory stimuli such as smelling freshly baked bread or fine scents (Moore & Homer, 2000). The search and preference for stimulating activities are based on an arousal regulation theory of affect intensity.…”
“…In addition to the revised content and negativity measures, there was a new check (adapted from Moore & Homer, 2000) on the emotionality of the two NWOM conditions. The pretest as well as experimental items were anchored by 1 (strongly disagree) and 10 (strongly agree).…”
We explore the effects of negative word of mouth (NWOM) from worse-off or similar others in the post-consumption stage. In four experiments, we show that the ramifications of NWOM are more complex than portrayed in the literature. Specifically, we demonstrate that attribute-based NWOM has a negative (i.e., aggravating) effect on dissatisfied consumers, whereas experience-based NWOM has a positive (i.e., alleviating) effect. Thought-listing data reveal distinct processes underlying the contrasting effects. On one hand, these results are consistent with the predictions of attitude polarization and downward comparison research. On the other hand, they are explainable in terms of the disconfirmation model.
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