“…Such behaviors are designated clearly in the construct of OCB in organization (Zareiematin, Alvani, Jandaghi, & Ahmadi, 2010). Likewise, OCB has made a positive contribution to the development of organizations, such as to improve the quality of service (Koning & Kleef, 2015), organizational engagement (Carpenter, Berry, & Houston, 2014), increase good university government (Munawir, Raharjo, Djalil, Syahputra, Muslim, & Adam, 2019), job satisfaction and organizational commitment of Higher Education (Romi & Ahman, 2020). Some have also suggested that OCB is likely to produce higher organizational performance and efficiency when aggregated over time and across individuals (Takeuchi, Bolino, & Lin, 2015;Shin, Kim, Choi, & Oh, 2017).…”