“…iii) The mobilization of tacit knowledge can take place by means of communication networks (Video conferencing) and especially the creation of communities of practice where digital infrastructure enables the effective interaction of practitioners specializing in a particular knowledge domain (Subashini Rita Vivek, 2012), the digitalization of heritage collections (Borowiecki and Navarrete, 2016), and, iv) most importantly, the sharing of protocols and procedures by means of such applications as groupware (Soto-Acosta, Colomo-Palacios, Popa, 2014; Hafeez-Baig and Gururajan, 2012); iv) agents active in product markets that are unrelated to the innovation can extract and access the knowledge that is relevant for their own innovation activities by means of digital un-coding procedures based upon digital content analysis.…”