Digital Local Currencies as an Alternative Digital Payment Method for Businesses to Overcome Problems of Covid-19 Pandemic

Civelek, Mehmet; Ključnikov, Aleksandr; Kloudová, Jitka; Vozńáková, Iveta

doi:10.17512/pjms.2021.23.2.04

Cited by 11 publications

(10 citation statements)

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“…Interestingly, from 33 indicators identified in EFA I, only one item (I42-Use of alternative means of payment) was excluded from EFA II. It is relatively difficult to explain the exclusion of this indicator since many studies reported the increasing use of digital currencies during the pandemic (Civelek et al, 2021;Grobys, 2021). However, more research on this topic is suggested.…”

Section: Discussionmentioning

confidence: 99%

Restaurant Customers' Quality Expectations

Planinc

Kukanja

2022

Tourism (Zagreb, Online)

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This study examines changes in restaurant customers' quality expectations prior to and after the COVID-19 pandemic. The purpose of this study is to investigate if and how restaurant customers' quality expectations have changed during the pandemic. In addition, the present research also aims to determine which marketing (7P) quality dimensions will best explain customers' expectations in the post-COVID era. With a snowball sampling method, a total of 421 valid online questionnaires were obtained. The structured questionnaire included 42 marketing quality indicators belonging to the seven marketing dimensions. In addition, exploratory factor analyses and a sign test were used to assess differences in quality expectations. Results indicate statistically significant differences in customers' quality expectations before and after the pandemic. Four factors (Product-Physical Evidence, Promotion, People, and Price) best explained customers' expectations before and five factors (Product-Physical Evidence, Placement-Promotion, People, Price, and Processes) after the crisis. This paper contributes to the marketing and restaurant management literature by providing a detailed understanding of the importance of the different marketing indicators before and after the crisis. By applying a 7P research concept, we have also facilitated an international benchmarking process. The conclusion provides suggestions for future research directions and information for restaurant managers.

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Section: Discussionmentioning

confidence: 99%

Restaurant Customers' Quality Expectations

Planinc

Kukanja

2022

Tourism (Zagreb, Online)

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“…The use of innovative technologies has a significant impact on business indicators (Civelek et al, 2021a), forecasts, order rates, logistics and automation, as well as the ability to control and advertise. Such innovations are important due to the transformation (Civelek et al, 2021b), profitability (Stefko et al, 2020), and competitiveness (Kliuchnikava, 2022;Janovska et al, 2012) that positively affect their performance (Stefko et al, 2019), and competencies of companies to manage their innovation potential (Kolková et al, 2022), production capacity (Kutac et al, 2013), and financial issues (Charaia et al, 2021).…”

Section: Literature Reviewmentioning

confidence: 99%

Knowledge and Technological Innovations in the Context of Tourists' Spending in OECD Countries

Rigelský

Gavurová

Nastišin

2022

JoTS

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Tourism is one of those segments where the effect of implemented innovations tends to show relatively quickly. The presented study aims to assess the links between knowledge and technological innovation and tourists' spending in a sample of developed countries. To this end, the research relied on annual data (2010-2019) from selected OECD countries (n = 36). Data presenting the innovation potential (Knowledge & technology Global Innovation Index) of selected countries (knowledge creation, impact of knowledge, and knowledge diffusion) was included in the analyzes. Four indicators represented tourism: Business Tourism Spending, Leisure Tourism Spending, Domestic Tourism Spending, Visitor Exports - Foreign spending. The panel regression analysis showed that demonstrable links were proved only for some assumptions, while the identified effects acquired negative trajectories, i.e., in countries where higher tourist spending was identified, lower outputs of innovation activities in the examined areas can be expected. In addition, significant negative links were discovered between the indicators of the creation of knowledge and visitor exports, as well as the dissemination of knowledge and domestic tourism spending. For more accurate results, further analyzes and examinations of interconnections in a different country structure are needed.

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“…Special attention should be paid to the accelerated development of ICT and digital innovations, the promotion of non-cash payments in the context of the Covid-19 pandemic in studies of Civelek et al (2021), Sawangchai et al (2020), Bilan et al (2020b), etc. Many research deal with the impact of the Covid-19 pandemic on the daily public lives (Tomcikova et al 2021;Chmielecki, 2021;Kolosok & Jakubowska 2020), economic indicators of countries' growth (Tiutiunyk et al, 2021a;Mishenina et al 2021;Przytuła et al 2020;Liu et al 2021;Dementiev, 2021;Polinkevych et al 2021), social issues (Kadar & Reicher, 2020;Stefan et al 2020) and financial issues of development (Hinrichs & Bundtzen, 2021;Pardal et al 2020). So, the studies on the relationship between the pandemic effects and (2020) hypothesized that there is a relationship between pandemic lockdown and social, economic and environmental development indicators.…”

Section: Literature Reviewmentioning

confidence: 99%

Impact of digitalization and the COVID-19 pandemic on the AML scenario: Data mining analysis for good governance

Vasilyeva¹,

Ziółko²,

Kuzmenko³

et al. 2021

Economics &Amp; Sociology

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The article deals with the impact of digitalization and COVID-19 on the choice of AML scenarios for reforming the system of tactical and strategic monitoring of transactions carried out by economic entities based on providing good governance. The study period is 2011-2020; the objects of the study are 140 countries. Calculations are performed using Data-Mining methods, such as AML scenarios based on the classification tree method (one-dimensional CART branching method) and clustering of countries according to relevant AML scenarios based on agglomerative methods. There are three stages of research. The first builds a comprehensive system of indicators which involves financial inclusion indicators of the population, the ranking of countries on the Basel AML Index, and effectiveness of the AML policy implementation at the country level. The second stage considers countries' clustering according to the AML scenarios and formalizes the portraits of countries' clusters. The third stage examines the impact of digitalization and COVID-19 on the choice of AML scenarios. According to the empirical results, rapid, moderately rapid, slow and neutral adaptability to external factors are formalized in the possible scenarios as a result of such effects. Moreover, the countries' clustering proves that the money laundering risks relevant to the country lower and the implementation of the AML measures by the state grows more effective with higher financial inclusion for the population in the country. The study results can be helpful for authorized bodies in providing good governance while conducting financial monitoring and analysis of information on transactions carried out by economic entities.

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Digital Local Currencies as an Alternative Digital Payment Method for Businesses to Overcome Problems of Covid-19 Pandemic

Cited by 11 publications

References 0 publications

Restaurant Customers' Quality Expectations

Restaurant Customers' Quality Expectations

Knowledge and Technological Innovations in the Context of Tourists' Spending in OECD Countries

Impact of digitalization and the COVID-19 pandemic on the AML scenario: Data mining analysis for good governance

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