Different Effects of Contractual Form on Public Transport Satisfaction: Evidence from Large- and Medium-Sized Cities in China

Zhang, Chunqin; Wang, Daoyou; Ni, Anning; Ni, Xun-You; Xiao, Guangnian

doi:10.3390/su11195453

Cited by 4 publications

(3 citation statements)

References 33 publications

(85 reference statements)

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“…In recent years, customer satisfaction theory has been used widely in evaluating the performance of public policies [ 32 , 33 , 34 , 35 ]. In this paper, we will regard farmers who withdraw from their homesteads as customers, and the homestead withdrawal policy as a product provided by the government.…”

Section: Theory Hypotheses and Modelmentioning

confidence: 99%

Farmers’ Economic Status and Satisfaction with Homestead Withdrawal Policy: Expectation and Perceived Value

Zhao

Cloutier

2020

IJERPH

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The withdrawal of homesteads is an effective way to improve the efficiency of rural construction land use and is being piloted in many regions of China, but the mechanism influencing farmers’ satisfaction with the withdrawal policy is unclear. This paper aimed to investigate the relationships among farmers’ economic status (ES), policy expectation (PE), policy perceived value (PPV), and farmers’ satisfaction with homestead withdrawal policy (policy satisfaction; PS). The study examined the mediating effects of PE and PPV on the relationship between ES and PS. The data obtained from a questionnaire of 287 households in Jinhu County, Jiangsu Province, China. After surviving from reliability and validity tests, a structural equation modeling (SEM) with latent variables was specified and estimated using Mplus. From the study results, we found significant positive relationships between ES, PP, and PS, but significant negative relationships between ES, PE, PPV, and PS. Also, our research found PE and PPV as potential mediators on ES-PS relation. We propose recommendations from three aspects to improve farmers’ satisfaction with future implementations of the homestead withdrawal policy. Our results provided new insights into how to improve the performance of homestead withdrawal policy.

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Section: Theory Hypotheses and Modelmentioning

confidence: 99%

Farmers’ Economic Status and Satisfaction with Homestead Withdrawal Policy: Expectation and Perceived Value

Zhao

Cloutier

2020

IJERPH

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“…The paper of Yanchun Yi and other authors [10] found the connection between urbanization and China's carbon emissions. When focusing on the relationship between satisfaction and behavior, various studies (e.g., [11][12][13][14][15]) imply that behavior is determined by satisfaction, while there are studies (e.g., [16][17][18][19]) stating that satisfaction does not exhaust all the determinants, even further that the satisfaction is neither necessary nor sufficient explanation for behavior. For example, Cronin [20] claims that "not all satisfied customers return for a repurchase and not all dissatisfied customers disappear".…”

Section: Literature Reviewmentioning

confidence: 99%

Students’ Views on Public Transport: Satisfaction and Emission

et al. 2020

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Overall satisfaction is an emotional response to a perceived discrepancy between expectations and perceptions. Overall satisfaction is more of a holistic affective construct after a service delivery experience, while transaction-specific satisfaction refers to attribute-based cognitive evaluation of service encounters. The authors investigated which particular attributes of public transport service drive satisfaction of customers, contributing to public transport becoming more sustainable. The questionnaire used in this research was constructed based on Benchmarking in European Service of Public Transport (BEST). The respondents belonged to the group of younger users of public transport services. Correlation analysis, factor analysis, and regression analysis were used in data processing and interpretation. Results obtained from the research show that young people emphasize the importance of on-line information, comfort, and prices of the public transportation. This paper not only provides insight into expectations of public transport users, but also investigated the potential decrease in CO2 and PM emissions when private vehicles are substituted with the public transport.

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“…Compared to the high-vitality parks and squares in large cities, the vitality of parks and squares in medium-sized cities is relatively low. By analyzing the differences in construction levels, traffic network density and functional mixing degrees between large cities and medium-sized cities, the number of parks and squares and spatial layout maturity can be extracted as factors that affect the spatial vitality of parks and squares [ 9 , 10 ]. Of course, there is another factor that cannot be ignored, namely, the urban population.…”

Section: Introductionmentioning

confidence: 99%

Research on the Vitality Evaluation of Parks and Squares in Medium-Sized Chinese Cities from the Perspective of Urban Functional Areas

Tong-wen

et al. 2022

IJERPH

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Medium-sized cities are increasingly committed to the planning and construction of urban public spaces to meet people’s demand for high-quality urban life. Parks and squares are important parts of urban public spaces, and their vitality represents the quality of public spaces to a certain extent and reflects the happiness index of urban residents. At present, the functional areas and transportation networks of medium-sized cities are still developing. Due to the influence of urban construction, the planning of parks and squares in medium-sized cities has not yet caught up to that in larger cities. This study analyzed a medium-sized city, Jiaozuo, as an example, with the help of point of interest (POI) data, OpenStreetMap road network density data and WorldPop population data. The vitality of parks and squares in different functional spaces in the main urban area in Jiaozuo was quantitatively evaluated in terms of the four following aspects: urban space functional area characteristics, travel vitality index of urban residents, park and square attractiveness and the regional service levels of parks and squares. The effects of functional mixing, traffic network density, population density and spatial distribution on the vitality of parks and squares in medium-sized cities were also studied. The results showed that (1) the functional mixing in the main urban area in Jiaozuo was characterized by a spatial distribution of high in the center and low in the surrounding areas, with the highest functional mixing in the central part of the Jiefang District; (2) the travel dynamics of urban residents were characterized by a clear development of concentric circles radiating in a circular pattern; (3) the levels of service in parks and squares were particularly high in Jiefang District, with a spatial distribution of Jiefang District > Shanyang District > Macun District > Zhongzhan District; (4) under the condition that the service levels of each district were the same, the vitality values of the existing parks and squares in each district were compared and, from high to low, were Jiefang District (1.0–3.5), Shanyang District (0.2–2.0), Macun District (0–1.4) and Zhongzhan District (0–1.2). Functional mixing, road networks and population density had significant impacts on the vitality of parks and squares. Based on our study on the division of urban functional areas, we expanded the study to include urban microspaces. By evaluating the vitality of existing parks and squares and analyzing the influencing factors of spatial vitality, we found that it would be helpful to adopt targeted strategies to improve spatial vitality. Considering the spatial layouts of parks and squares, planning and constructing high-vitality parks and squares would be conducive to the future development of medium-sized cities. The existence of high-vitality spaces could also help to realize the sustainable development of cities.

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Different Effects of Contractual Form on Public Transport Satisfaction: Evidence from Large- and Medium-Sized Cities in China

Cited by 4 publications

References 33 publications

Farmers’ Economic Status and Satisfaction with Homestead Withdrawal Policy: Expectation and Perceived Value

Farmers’ Economic Status and Satisfaction with Homestead Withdrawal Policy: Expectation and Perceived Value

Students’ Views on Public Transport: Satisfaction and Emission

Research on the Vitality Evaluation of Parks and Squares in Medium-Sized Chinese Cities from the Perspective of Urban Functional Areas

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