“…The domestic and international evidence shows, for instance, that the targeting of families, children and individuals living in hardship, and encouraging their take-up of newly available ICTs, can be challenging. Reasons include the lived realities of some poor, such as a high degree of transience (20/20 Trust, 2017, p.12), competition at home towards children or young people's access to devices (Hartnett, 2016;Lips et al, 2017, p.33), lack of awareness about ICTs' benefits or the motivation to adopt them (Sylvester, Toland and Parore, 2017), vulnerabilities of some kinds of policies to abuse by recipients and fraud (Davies, 2016), and ongoing concerns about the real and perceived costs of accessing and using ICTs. Also no doubt at play would be the influence of broader societal views, such as ideas that anyone who wants an ICT should pay for it, or that the poor are differently and especially ill-equipped to deal with the downsides of ICT's (see Britz, 2004, for a survey).…”