Differences between Nurses and Patients' Perception of Nurses' Communication Skills

Park, Soonjoo

doi:10.7475/kjan.2017.29.2.166

Cited by 10 publications

(13 citation statements)

References 19 publications

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“…19) Another action/interaction strategy used by participants in this study It is also important to identify patients' individual levels of health literacy when providing them information. 29) Even though it was thought that nurses provided information at the patients' eye level, it showed a difference from what the patient understood. Therefore, since exchanges with patients at the same eye level are considered to be more active, this needs to be encouraged to provide emotional support to patients.…”

Section: Discussionmentioning

confidence: 99%

Experiences of Inpatients Living with Lung Cancer in South Korea

김¹,

김²

2020

Asian Oncol Nurs

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This study aimed to examine the processes of adaptation lung cancer patients undergo by examining their social interactions with medical staff, families, and other patients during hospitalization. Methods: Data were collected from February 2017 to January 2018 for a qualitative research study based on in-depth interviews with 10 participants who were inpatients at a cancer treatment hospital. Data were analyzed using the grounded theory of Corbin and Strauss. Results: Through comparative analysis, we identified the central phenomenon of the study was, 'living in a body that is not related to one' s own will. ' The causal conditions were, 'hit by a bolt out of the blue' and ' a disease that I do not want to inform others of. ' The contextual conditions were, ' an encounter with reality' and 'breaking down the wall of fear. ' The intervention conditions included, 'finding comfort in adversity, ' ' a loaf of bread is better than the song of many birds, ' and 'the communion of the same situation. ' Action/interaction strategies included ' sharing information, ' ' a word of encouragement, ' and ' accepting the wave of change. ' Finally, the perceived consequences were 'life redesign' and ' a life journey with limited time. ' Conclusion: This study describes the processes underlying how patients find meaning in their lives after a diagnosis of lung cancer. Based on their experiences, it is necessary to offer nursing interventions including admission rooms, equipment, and instruments to meet the unique needs of patients. The findings indicate that inpatient treatment for lung cancer needs more meaningful and effective management.

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Section: Discussionmentioning

confidence: 99%

Experiences of Inpatients Living with Lung Cancer in South Korea

김¹,

김²

2020

Asian Oncol Nurs

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“…This has been particularly challenging because the number of older persons living with multiple health issues has increased as the population has aged, and therefore, older patients have been urged to manage their complex health conditions [ 2 ]. Thus, the improvement of self-care among older adults has become one of the priorities of healthcare providers nationally and internationally [ 1 , 3 ].…”

Section: Introductionmentioning

confidence: 99%

“…Nurses’ communication patterns have been studied in the literature. Nurses perceived that they used more interactive skills (e.g., teach-back) than other health professionals [ 12 ], but they were perceived as engaging more in task-oriented communication than patient-centered communication due to their busy work from patients’ perspectives [ 3 , 13 ]. Inconsistency has also been found in the utilization and effectiveness of communication skills between nurses and patients [ 3 ].…”

Section: Introductionmentioning

confidence: 99%

“…Nurses perceived that they used more interactive skills (e.g., teach-back) than other health professionals [ 12 ], but they were perceived as engaging more in task-oriented communication than patient-centered communication due to their busy work from patients’ perspectives [ 3 , 13 ]. Inconsistency has also been found in the utilization and effectiveness of communication skills between nurses and patients [ 3 ]. However, the literature on nurses’ communication with patients has been limited to types of communication skills, patients’ recognition of such skills, and the quantitative comparison of the effectiveness of such skills between patients and nurses [ 3 ].…”

Section: Introductionmentioning

confidence: 99%

“…Inconsistency has also been found in the utilization and effectiveness of communication skills between nurses and patients [ 3 ]. However, the literature on nurses’ communication with patients has been limited to types of communication skills, patients’ recognition of such skills, and the quantitative comparison of the effectiveness of such skills between patients and nurses [ 3 ].…”

Section: Introductionmentioning

confidence: 99%

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Nurses’ Perspectives on Health Education and Health Literacy of Older Patients

Kim

2020

IJERPH

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In the context of population aging, enhancing the health of older patients has become an urgent issue for public health. Health education and health literacy need to be further understood from the healthcare providers’ standpoint to increase older patients’ effective application of such information into their daily lives. We aimed to further understand nurses’ perspectives on the education of older patients and their health literacy, as nurses are one of the frontline providers interacting with older patients. In total, 16 nurses and nurse practitioners who had 5 or more years of clinical experience participated. Data were collected via face-to-face interviews and emails. Data analysis followed the thematic analysis suggested by Braun and Clarke. Five themes emerged from the analysis, as follows: attitudes that are hard to change; physical and cognitive functional barriers to understanding teaching materials; family caregivers—surrogate vs. gatekeeper; major contexts that moderate the elderly’s health literacy; and strategies to enhance teaching effectiveness and health literacy. These findings illustrate the conditions pertinent to communication with older adults from the patients’, providers’ and healthcare delivery viewpoints. Systemic assistance and interventions specialized for older patients and their healthcare providers need to be developed and tested to improve clinical practice and patient health literacy.

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From NAFLD to MAFLD: Nurse and allied health perspective

Clayton

Fabrellas

Luo

et al. 2021

Liver International

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Fatty liver disease associated with metabolic dysfunction is the most prevalent liver disease worldwide, though both patient and health professional still lack awareness of it. An international consensus panel has produced what is sure to be an influential report renaming the disease from non‐alcoholic fatty liver disease (NAFLD) to metabolic (dysfunction) associated fatty liver disease (MAFLD) and suggesting how the disease should be diagnosed. This viewpoint explores the call from the perspective of nurse and allied health practitioners. This group have raised serious concerns on the existing nomenclature, which labels the disease as NAFLD, and its diagnostic criteria, including provoking nurse role confusion and representing a major barrier to various key aspects; patient‐nurse communications, patient awareness, partnership working, motivation of patients to undertake lifestyle changes and multiple health behaviour change promotion and nurse‐led clinics. Therefore, they are enthusiastically supportive of this call to reframe the disease that we believe will ultimately have a positive impact on nurse‐patient communication, and through this, improve patient care and quality of life and reduce burden on health system.

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Differences between Nurses and Patients' Perception of Nurses' Communication Skills

Cited by 10 publications

References 19 publications

Experiences of Inpatients Living with Lung Cancer in South Korea

Experiences of Inpatients Living with Lung Cancer in South Korea

Nurses’ Perspectives on Health Education and Health Literacy of Older Patients

From NAFLD to MAFLD: Nurse and allied health perspective

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