Die Zukunft im mTourism – Ausblick auf Technologie- und Dienstentwicklung

Egger, Roman; Jooss, Mario

doi:10.1007/978-3-8349-8694-8_1

Cited by 9 publications

(6 citation statements)

References 6 publications

Supporting

Mentioning

Contrasting

Order By: Relevance

“…It is impossible to imagine our lives without mobile phones. This is not only true for Western, industrialised societies but is a global phenomenon, with striking rates of use reported mainly from the Asian and African regions (Egger and Jooss, 2010). According to the World Travel Market Trends Report 2011, Africa has even taken over the lead in the mCommerce sector, with the travel industry at the forefront of the JHTT 4,2 movement (WTM, 2011).…”

Section: Mobile Services In Tourismmentioning

confidence: 99%

The impact of near field communication on tourism

Egger

2013

Journal of Hospitality and Tourism Technology

Self Cite

View full text Add to dashboard Cite

Purpose – Near field communication (NFC) is currently perceived to be one of the most promising technologies for the future and will most likely become the standard in mobile devices in the years to come. Due to the novel nature of this technology, the assessment of its importance for the tourism industry is still relatively unclear. The author is one of the first to focus on NFC in tourism, with the aim of introducing NFC technology and drafting first responses to the following questions: what benefit can NFC technology have for tourism and what functionalities can it trigger? What are the possible future applications in tourism and what challenges will tourism be faced with in this respect? Design/methodology/approach – The potential of NFC for the tourism industry is outlined in an extensive literature research, as well as in the presentation and discussion of several pilot projects and case studies. Findings – The paper provides an overview of NFC functionalities and presents a first insight into the range of application for this technology in the tourism industry. The NFC ecosystem is examined and operative and strategic effects for companies, as well as the impacts for tourists, are analysed. Practical implications – NFC has a huge potential and offers a vast field of possible applications for the tourism industry. The technology must be seen, however, as an enabler that cannot solve problems from a supplier perspective, or increase convenience from a consumer perspective by itself. This paper helps to understand the complexity of NFC as a technology, the need for a common understanding and vision of its ecosystem, consistent business models which generate additional benefit, as well as the combination of market push-and-pull effects with regard to adoption and diffusion. Social implications – Modern society is virtually inconceivable without mobile devices and the consequent use of mobile services. The multitude of technologies incorporated in the tiniest space has turned mobile phones, and smart phones in particular, into the Swiss knives of our times. NFC could change the way we interact, share, exchange and retrieve information. Originality/value – Little research has so far been carried out on this topic and the author is one of the first to focus on NFC in tourism so far.

show abstract

Section: Mobile Services In Tourismmentioning

confidence: 99%

The impact of near field communication on tourism

Egger

2013

Journal of Hospitality and Tourism Technology

Self Cite

View full text Add to dashboard Cite

show abstract

“…Different technologies come into use while the tourist is on the move, in transit or at the destination. The increased mobility and availability of ICTs have particularly rendered mobile technologies key tools (Egger & Jooss, 2010), as these enable information retrieval anywhere and anytime (Balasubramanian, Peterson & Jarvenpaa, 2002). Mobile technologies, such as location based services, offer instant access to information, videos or recommendation sites relevant to the current location, which are crucial for destinations to connect, assist, and engage with the tourist in the online environment on-site (Green, 2002).…”

Section: On-site Destination: Physical and Virtual Experience Co-creamentioning

confidence: 99%

Conceptualising technology enhanced destination experiences

Neuhofer

Buhalis

Ladkin

2012

Journal of Destination Marketing & Management

403

304

View full text Add to dashboard Cite

“…The eTable technology enables guests to adapt the colour scheme of the electronic table cloths, control the dining experience, manage the ordering process, waiters, bills and discover the local area, leading to a fully immersive, interactive and co-produced restaurant experience. Beyond the hospitality context, mobile services play an increasingly important role in tourism (Egger & Jooss, 2010), by supporting consumers with location based and context based services, gamification and augmented reality apps on the move (Buhalis & Wagner, 2013). These can be used to personalise settings, find relevant information in the tourist's current geographical location, context, including season, weather, time, and by doing so, create a personalised service and experience environment for the tourist.…”

Section: Technology-facilitated Co-productionmentioning

confidence: 98%

Innovation Through Co-creation: Towards an Understanding of Technology-Facilitated Co-creation Processes in Tourism

Neuhofer

2016

Tourism on the Verge

View full text Add to dashboard Cite

Die Zukunft im mTourism – Ausblick auf Technologie- und Dienstentwicklung

Cited by 9 publications

References 6 publications

The impact of near field communication on tourism

The impact of near field communication on tourism

Conceptualising technology enhanced destination experiences

Innovation Through Co-creation: Towards an Understanding of Technology-Facilitated Co-creation Processes in Tourism

Contact Info

Product

Resources

About