Abstract:The development of information technology, in an online context, has expanded into collective consumption, e.g., crowdfunding projects. Moreover, people feel a sense of psychological ownership (“it is mine”) toward projects they invest in, even if their attributes are immaterial or intangible. This research focuses on changes in psychological ownership based on the characteristics of crowdfunding projects, which are collectively invested in with others, and the attributes of objects (tangible/intangible). Spec… Show more
“…Recently, psychological ownership has been highlighted in various fields such as marketing, business, psychology, and consumer research [25,32,43,44]. In particular, research on psychological ownership of online services or intangible content is actively being conducted [26,29,[35][36][37]45]. This study also paced this trend, once again, confirming that consumers feel psychological ownership of online services that are intangible, while empirically verifying that psychological ownership affects their attitudes through experiments.…”
Section: Discussionsupporting
confidence: 64%
“…As a consequence of psychological ownership, many studies in various fields such as marketing, business, psychology, and consumer research suggest that the feelings of ownership toward a target are positively related to the motivational, attitudinal, and behavioral effects [21,23,[28][29][30][31][32][33][34]. Moreover, recent studies on the role of psychological ownership affecting consumer attitudes in the online context have emerged, focusing on significant consequences such as citizen behavior, continuance usage, willingness to pay more, security behavior, satisfaction, and intention to switch [26,27,[35][36][37].…”
With the development of the Internet, consumers can acquire a variety of information; however, as the amount of information continuously increases, it becomes difficult for consumers to make decisions. In this era of information overload, online curation services are emerging to help consumers choose the information they want. In these online services, information is grouped and classified according to certain criteria and presented to consumers. In this context, there are typical goal-derived and taxonomic categories in the method of structuring information. This study investigated the effect of category types on the categorization attitude of consumers according to their psychological ownership of online services. To this end, this study confirmed the interaction effect of category types (goal-derived vs. taxonomic) and the degree of psychological ownership (higher vs. lower). As a result, users with higher (as opposed to lower) psychological ownership of online curation services revealed a more effective attitude toward categorization in the goal-derived (as opposed to taxonomic) type. The results of this study suggest implications on how to structure information in consideration of the psychological state of consumers in an online context and are expected to be useful guidelines for practitioners such as service providers, marketers, and UX(User Experience)/UI(User Interface) designers.
“…Recently, psychological ownership has been highlighted in various fields such as marketing, business, psychology, and consumer research [25,32,43,44]. In particular, research on psychological ownership of online services or intangible content is actively being conducted [26,29,[35][36][37]45]. This study also paced this trend, once again, confirming that consumers feel psychological ownership of online services that are intangible, while empirically verifying that psychological ownership affects their attitudes through experiments.…”
Section: Discussionsupporting
confidence: 64%
“…As a consequence of psychological ownership, many studies in various fields such as marketing, business, psychology, and consumer research suggest that the feelings of ownership toward a target are positively related to the motivational, attitudinal, and behavioral effects [21,23,[28][29][30][31][32][33][34]. Moreover, recent studies on the role of psychological ownership affecting consumer attitudes in the online context have emerged, focusing on significant consequences such as citizen behavior, continuance usage, willingness to pay more, security behavior, satisfaction, and intention to switch [26,27,[35][36][37].…”
With the development of the Internet, consumers can acquire a variety of information; however, as the amount of information continuously increases, it becomes difficult for consumers to make decisions. In this era of information overload, online curation services are emerging to help consumers choose the information they want. In these online services, information is grouped and classified according to certain criteria and presented to consumers. In this context, there are typical goal-derived and taxonomic categories in the method of structuring information. This study investigated the effect of category types on the categorization attitude of consumers according to their psychological ownership of online services. To this end, this study confirmed the interaction effect of category types (goal-derived vs. taxonomic) and the degree of psychological ownership (higher vs. lower). As a result, users with higher (as opposed to lower) psychological ownership of online curation services revealed a more effective attitude toward categorization in the goal-derived (as opposed to taxonomic) type. The results of this study suggest implications on how to structure information in consideration of the psychological state of consumers in an online context and are expected to be useful guidelines for practitioners such as service providers, marketers, and UX(User Experience)/UI(User Interface) designers.
“…The first is the expansion dimension of the variable. This study does not take into account individual propensity or ability, and if this part such as construal level [55], psychological ownership [56][57][58], knowledge level [59] or consumer profile [60] is added, much more sophisticated insights can be derived. The second is the diversification dimension of the methodology.…”
Recently, user-generated content (UGC) has been in the limelight. This study investigates why Internet users share their own UGC and reveals how the motives behind UGC sharing affect UGC sharing intentions both quantitatively and qualitatively. Based on motivations established in existing online communication literature, theoretical UGC motives are identified. Using online surveys administered to 300 users in South Korea, factor analysis is performed to identify empirical UGC sharing motives, and regression analyses shows how UGC sharing motives affect UGC sharing intention in terms of quality and quantity. A total of 10 theoretical UGC motives are consequently factorized into five motives. It is revealed that three motives—self-creation, self-expression, and reward—are related to individual purposes. Users get enjoyment from creating content, they want to be recognized by others, and further expect to be rewarded socially and economically. The other two motives, community commitment and social relationships, are related to social purposes. Users share UGC as a means of communication, desire feedback from others, and want to feel a sense of belonging within certain communities. All of these motives positively affect UGC sharing intention. This is the first study to empirically clarify UGC sharing motives. In addition, this study reveals UGC-centric self-creation and self-expression motives, which have not been the focus of previous online communication studies. Finally, the research results suggest how UGC site managers can adopt practical strategies related to UGC management.
“…Consumer side characteristics, such as motivation and knowledge, may have control-moderating effects on ECI and CCI. For example, it is necessary to consider regulatory focus and construal level, which are informational variables that consumers continuously process and are currently being studied by scholars [35][36][37][38][39][40][41][42][43][44][45]. Additionally, depending on product characteristics (tangible vs. intangible, actual vs. virtual), the effects of ECI and CCI can be different [40][41][42].…”
Today, consumer-created information such as online consumer reviews have become important and popular, playing a key role in consumer decision making. Compared with expert-created information, each piece of information is less powerful or persuasive, but their aggregation can be more credible and acceptable. This concept is called collective intelligence knowledge. This study focuses on the persuasive effect on consumer product attitudes of consumer-created information compared to expert-created information. Using source credibility and familiarity theory, the study reveals how prior brand attitudes can play a moderating role in the persuasive effect of consumer-created information and expert-created information. Specifically, this study shows how consumer-created information is more persuasive when consumers have more favorable prior brand attitudes, while expert-created information is more persuasive when consumers have less favorable prior brand attitudes. Based on the results, this study proposes practical strategies for information structure, curation, and presentation. If a company has a good-quality brand evaluation of its products, it should increase the weight of consumer-created information such as online consumer reviews. Otherwise, the company needs to first improve brand evaluation through expert-created information such as third-parties or power-blogger reviews.
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