Dialogue‐based modeling of rich internet applications: the Rich‐IDM approach

Abstract

If you would like to write for this, or any other Emerald publication, then please use our Emerald for Authors service information about how to choose which publication to write for and submission guidelines are available for all. Please visit www.emeraldinsight.com/authors for more information. About Emerald www.emeraldinsight.comEmerald is a global publisher linking research and practice to the benefit of society. The company manages a portfolio of more than 290 journals and over 2,350 books and book series volumes, as well as providing an extensive range of online products and additional customer resources and services.Emerald is both COUNTER 4 and TRANSFER compliant. The organization is a partner of the Committee on Publication Ethics (COPE) and also works with Portico and the LOCKSS initiative for digital archive preservation. AbstractPurpose -Rich Internet Application (RIA) technologies offer designers the opportunity to experiment with novel interaction grammars, whose implications for conceptual modeling still need to be fully understood. An open problem is the ability to characterize the fluid, smooth and organic nature of the user interaction and navigation in ways that allow web engineers to share through a common vocabulary, as well as sketch, explore and specify design decisions in the light of usability requirements and stakeholder's goals. The purpose of this paper is to address this problem. Design/methodology/approach -To meet this challenge, the authors extend IDM (Interactive Dialogue Model), a dialogue-based approach focusing on the conceptual dialogue flow with the user, codifying a set of key modeling constructs in order to describe the new dialogue features of RIAs. Findings -The approach, called Rich-IDM demonstrated some relevant features: expressiveness to capture interactive features at a high level of abstraction, semi-formality to facilitate the establishment of a common ground between designers and web engineers, and traceability of the design to important usability requirements.Research limitations/implications -The paper proposes a simple way to fill the gap between hypermedia design and user experience design for RIAs, which is an open issue, both from the web engineering point of view and the human-computer interaction point of view. Practical implications -The authors have described how Rich-IDM can help designers to capture and cope with some RIA interface flaws. In this case, the benefits of the approach are directly related to the semantics of its primitives. Originality/value -The authors' proposal is the first, consolidated step of a promising research avenue.

Internet-Mediated Dialog with Consumers: A Cross-Industry Multiple-Case Study of Polish Exporters

“…However, the current study concentrates more on a narrowed-down version of this definition that arguably better applies to the Internet environment: the so-called machine interactivity is the extent to which users can participate in modifying the form and content of a mediated environment in real time (Hoffman and Novak, 1996). Its pivotal role is emphasized in the Interactive Dialog Model (IDM; Paolo, 2006, Bolchini et al, 2009) and its extension, the Rich IDM (Mainetti et al, 2012). IDM integrates theories of dialog with user interaction and experience to provide guidelines for effective web engineering, which should induce in users a feeling of uninterrupted flow and fluid transition between interactional instances.…”

Factors affecting e-business successful implementation

“…More specifically, the Internet has become an important alternative distribution channel for goods and services (Babbar et al, 2008;DeYoung et al, 2007; The current issue and full text archive of this journal is available at www.emeraldinsight.com/1056-9219.htm IJCOMA 24,4 Mainetti et al, 2012). E-business is defined as the procedure of conducting business through the use of the Internet and computerized technology (Dubelaar et al, 2005;Hertwig, 2012).…”

Strategic integration of manufacturing organizations

“…The immense development of technology has brought dramatic changes to business structure. More specifically, internet has become an important alternative distribution channel for goods and services (Babbar et al, 2008;DeYoung et al, 2007;Mainetti et al, 2012). E-business is also defined as the procedure of conducting business through the use of internet and computerised technology (Dubelaar et al, 2005;Hertwig, 2012).…”