Diagnostic of Information and Communication Technologies’ Use in Vocational Guidance: Analysis of an Experience

Abstract

In recent years, parallel to the transformations occurring at all levels, a technological revolution has taken place from which the development and integration of multiple resources in all areas and sectors has been derived. All these changes have implications in Vocational Guidance, noting by its relevance in the present study, the integration and use of technological tools in the development of guidance tasks and the adoption by its technicians, the skills needed to make an effective use of them. Taking as reference the above, the research problem of this work is focused on describing the use that professional counselors make of the Information and Communication Technologies (ICT) in the development of their daily work. With this purpose, we describe this study, in which, through quantitative and qualitative methods, we conclude, in general, the lack of true integration of ICT tools in guidance and a large deficit training in the group of counselors regarding to technological resources, which implies the need to design training activities with a view to remedying this deficiency. Key words: information and communication technologies (ICT), technological competences, use of technological resources, vocational guidance.