Developments in Health Communication in the 21st Century

Jones, Liz; Watson, Bernadette Maria

doi:10.1177/0261927x12446612

Cited by 16 publications

(24 citation statements)

References 72 publications

(130 reference statements)

Supporting

Mentioning

Contrasting

Unclassified

Order By: Relevance

“…Hollen et al [48] concluded that the LCSS demonstrates (1) good feasibility, reliability and content validity and (2) high interrater reliability. Overall, the LCSS has consistently demonstrated good feasibility, reliability (internal consistency) and convergent validity [48,49,50,51]. For this study, Cronbach's α for the total scale was 0.94.…”

Section: Methodsmentioning

confidence: 76%

Lung Cancer Stigma, Anxiety, Depression and Symptom Severity

Cataldo

Brodsky²

2013

Oncology

View full text Add to dashboard Cite

Objectives: Compared to other cancers, lung cancer patients report the highest levels of psychological distress and stigma. Few studies have examined the relationship between lung cancer stigma (LCS) and symptom burden. This study was designed to investigate the relationship between LCS, anxiety, depression and physical symptom severity. Methods: This study employed a cross-sectional, correlational design to recruit patients online from lung cancer websites. LCS, anxiety, depression and physical symptoms were measured by patient self-report using validated scales via the Internet. Hierarchical multiple regression was performed to investigate the individual contributions of LCS, anxiety and depression to symptom severity. Results: Patients had a mean age of 57 years; 93% were Caucasian, 79% were current or former smokers, and 74% were female. There were strong positive relationships between LCS and anxiety (r = 0.413, p < 0.001), depression (r = 0.559, p < 0.001) and total lung cancer symptom severity (r = 0.483, p < 0.001). Although its contribution was small, LCS provided a unique and significant explanation of the variance in symptom severity beyond that of age, anxiety and depression, by 1.3% (p < 0.05). Conclusions: Because LCS is associated with psychosocial and physical health outcomes, research is needed to develop interventions to assist patients to manage LCS and to enhance their ability to communicate effectively with clinicians.

show abstract

Section: Methodsmentioning

confidence: 76%

Lung Cancer Stigma, Anxiety, Depression and Symptom Severity

Cataldo

Brodsky²

2013

Oncology

View full text Add to dashboard Cite

show abstract

“…18 16,19 CAT has been applied to research conducted to study communication taking place between healthcare providers and patients 17,18,20-23 24-28 and between healthcare professional groups. 26,29,30 To date, there appears to be no published studies using CAT as a theoretical framework to study communication exchanges between hospital pharmacists and patients. However, CAT would be an appropriate choice as it allows for interpretation of the detailed patterns and flow of pharmacist-patient conversations and would help identify occasions of accommodative or non-accommodative approaches in their communication with patients.…”

Section: Introduction Introduction Introduction Introductionmentioning

confidence: 99%

Examining hospital pharmacists' goals for medication counseling within the communication accommodation theoretical framework

Chevalier

Watson

Barras

et al. 2016

Research in Social and Administrative Pharmacy

Self Cite

View full text Add to dashboard Cite

show abstract

“…174 Yet, much of the healthcare communication research published to date has been conducted without the use of theories or is a-theoretical relying instead on anecdotal reports. 174,175 The rationale for using theory in healthcare communication research has been "…to understand, explain and predict health beliefs, attitudes, intentions, and behaviours of individuals, dyads, groups, and mass audiences." 176 (p 261) Bylund also recognised the limitations of applying interpersonal theories that were originally used in social settings to the provider-patient setting in healthcare.…”

Section: -170mentioning

confidence: 99%

“…CAT has been applied to various research conducted in social science, [216][217][218][219][220] business, 221-223 law 224 225,226 as well as to study communication that takes place between healthcare providers and patients 175,[227][228][229][230][231][232][233][234][235][236][237] and between healthcare professional groups. 175,209,237 CAT proposes that speakers in an exchange make adjustments (consciously and unconsciously) to the way they communicate with each other based on each speaker's individual goals for that communication interaction as well as their desire to develop and maintain their personal, social or professional identity. 238 An interaction between speakers may shift from each individual's social or personal identity depending on which identity is most salient at a given time.…”

Section: Communication Accommodation Theorymentioning

confidence: 99%

“…These relationships between healthcare providers and patients have been described by researchers in healthcare communication as intergroup. 175,229 Specifically, pharmacists self-identify as members of a "healthcare professional" group while those they counsel belong to the "patient" group. CAT proposes that although healthcare professionals may move between these intergroup identities (social and professional) and personal identities (individual likes and dislikes), it is often their intergroup identities that are most salient.…”

Section: Communication Accommodation Theorymentioning

confidence: 99%

See 1 more Smart Citation

Investigating the effectiveness of communication taking place between hospital pharmacists and patients during medication counselling

Chevalier¹

View full text Add to dashboard Cite

However, before these relationships could be explored, it was essential to first investigate what was taking place in these pharmacist-patient interactions.The overall aim of this thesis was to investigate the effectiveness of communication between hospital pharmacists and patients during medication counselling.This theory-driven research employed qualitative, quantitative and mixed methods.Communication accommodation theory (CAT) was the theoretical framework invoked to study, analyse and interpret the pharmacist-patient communication exchanges. There are five CAT strategies which measure whether effective communication has occurred: approximation (speech tone, volume, rate, accent), interpretability (using easy-to-understand language, avoiding jargon), discourse management (asking open-ended questions or repairing conversations), emotional expression (appropriate reassurance to patients' concerns) and interpersonal control (strategies to promote equality between speakers and encourage patients to take active roles in managing their healthcare). In this thesis, effective pharmacist-patient communication refers to the extent pharmacists accommodate, or not, to patients' conversational needs based on accommodative behaviour described within CAT strategies.There were two phases to this thesis. The first involved six focus groups (24 pharmacists) from two large metropolitan hospitals. Pharmacists shared their perceptions of their roles and goals in patient medication counselling, and barriers and facilitators in meeting their goals.Audio recorded transcripts were thematically analysed and goals identified by pharmacists were successfully mapped onto the five CAT strategies. Results of phase one helped inform the contents of the semi-structured interview guides utilised in phase two.iii Phase two represented the major portion of this PhD, and took place at a large hospital with multiple specialities. Twelve pharmacists engaged four patients for a total of 48 medication counselling sessions. Each individual session took place first, followed by separate semistructured interviews with pharmacists and patients. Counselling sessions and interviews were audio recorded and observational field notes were taken. Transcribed recordings were selectively coded for the five CAT strategies in pattern-based discourse analysis. Discursis software, as an adjunct to qualitative analysis, was used to visualise pharmacist-patient speech patterns, episodes of engagement and to detect CAT strategies employed by Analysis of the pharmacist-patient counselling sessions revealed that most pharmacists effectively used all five CAT communication strategies during medication counselling sessions as they adapted to patients' conversational needs. Non-accommodation occurred when pharmacists spoke too quickly, used terms not understood by patients, and did not include patients in the initial, agenda-setting phase. Discursis software identified pharmacistpatient engagement episodes, often revealing effectively applied CAT strategies.Semi-structure...

show abstract

Developments in Health Communication in the 21st Century

Cited by 16 publications

References 72 publications

Lung Cancer Stigma, Anxiety, Depression and Symptom Severity

Lung Cancer Stigma, Anxiety, Depression and Symptom Severity

Examining hospital pharmacists' goals for medication counseling within the communication accommodation theoretical framework

Investigating the effectiveness of communication taking place between hospital pharmacists and patients during medication counselling

Contact Info

Product

Resources

About