Development Process for Smart Service Strategies: Grasping the Potentials of Digitalization for Servitization

Koldewey, Christian; Gausemeier, Jürgen; Dumitrescu, Roman; Evers, Hans Heinrich; Frank, Maximilian; Reinhold, Jannik

doi:10.1007/978-3-030-69380-0_12

Cited by 4 publications

(1 citation statement)

References 45 publications

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“…The Smart Urban Services project defined intelligent services as services adapted to specific use cases of customers with the help of data and intelligent processing [17] and according to Koldewey et al [18], intelligent services allow a company to become competitive and innovative.…”

Section: Intelligent Servicesmentioning

confidence: 99%

A Literature Review on Intelligent Services Applied to Distance Learning

Silva¹,

Dias²,

Rigo³

et al. 2021

Preprint

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Distance learning has assumed a relevant role in the Educational scenario. The use of Virtual Learning Environments contributes to obtain a substantial amount of educational data. In this sense, the analyzed data generate knowledge used by institutions to assist managers and professors in strategic planning and teaching. The discovery of students’ behaviors enables a wide variety of intelligent services for assisting in the learning process. This article presents a literature review in order to identify the intelligent services applied in distance learning. The research covers the period from January 2010 to May 2021. The initial search found 1,316 articles, among which 51 were selected for further studies. Considering the selected articles, 33% (17/51) focus on learning systems, 35% (18/51) propose recommendation systems, 26% (13/51) approach predictive systems or models, and 6% (3/51) use assessment tools. This review allowed to observe that the principal services offered are recommendation systems and learning systems. In these services, the analysis of student profiles stands out to identify patterns of behavior, detect low performance and identify probabilities of dropouts from courses.

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Section: Intelligent Servicesmentioning

confidence: 99%

A Literature Review on Intelligent Services Applied to Distance Learning

Silva¹,

Dias²,

Rigo³

et al. 2021

Preprint

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Cyclical Transformation of Value Creation for Smart Services

Reinhold

Koldewey

Dumitrescu

2022

2022 IEEE 28th International Conference on Engineering, Technology and Innovation (ICE/ITMC) &Amp; 31st International Associati

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Asset Tracking in der manuellen Montage

Martens

Lüttenberg

Mayer

2022

Zeitschrift Für Wirtschaftlichen Fabrikbetrieb

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Auf Basis von Real-Time Location Systemen (RTLS) können in Echtzeit Produktionsdaten digitalisiert, analysiert und dargestellt werden. Diese Daten und Informationen können dann im Rahmen von Lean Management Methoden verwendet werden, um Optimierungspotenziale von Produktionsprozessen aufzudecken und zu realisieren. Dieser Beitrag zeigt den Einsatz von RTLS mit einer Microsoft Excel-basierten Anwendung zur Prozessoptimierung in einem manuellen Produktionsumfeld und die damit verbundenen Vorteile.

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Development Process for Smart Service Strategies: Grasping the Potentials of Digitalization for Servitization

Cited by 4 publications

References 45 publications

A Literature Review on Intelligent Services Applied to Distance Learning

A Literature Review on Intelligent Services Applied to Distance Learning

Cyclical Transformation of Value Creation for Smart Services

Asset Tracking in der manuellen Montage

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