2007
DOI: 10.1108/08858620710754531
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Development of performance‐based service strategies for the oil and gas industry: a case study

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Cited by 56 publications
(47 citation statements)
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“…However, Homburg et al (2002) showed that the firm's service orientation is not linked to the sector's intense competitiveness. In addition, the technological extent of the sector leads the firm to offer more services (Furrer, 1998;Kumar and Markeset, 2007). Consequently, service orientation is more intense when the sector is highly competitive.…”
Section: Resultsmentioning
confidence: 99%
See 1 more Smart Citation
“…However, Homburg et al (2002) showed that the firm's service orientation is not linked to the sector's intense competitiveness. In addition, the technological extent of the sector leads the firm to offer more services (Furrer, 1998;Kumar and Markeset, 2007). Consequently, service orientation is more intense when the sector is highly competitive.…”
Section: Resultsmentioning
confidence: 99%
“…But in connection with our research topic, Day (1994) and Kumar and Markeset (2007) assume that the supply of services is strongly required in a highly technological field. In this sense, the technological aspect of a sector may be considered as a determinant of service orientation.…”
Section: • Technological Environmentmentioning
confidence: 99%
“…This method is a well known effective tool to represent and analyze real business activities and projects as well as the social movements from early at entering social science researches to business life [42], [15]. This methodology is frequently used in the oil and gas industry with different objectives [26], [32]. The firstly quoted case about the Norwegian industry is partly applicable for the Kazakh oil and gas companies.…”
Section: Methodology Of the Studymentioning
confidence: 99%
“…There are many companies involved in getting the oil to the surface, and the costs may be tremendous. People and companies working on the project and service activities have to align their activities with the operator's strategy [10]; [11], according to their role in the subsea installation life cycle. Companies with different expertise and culture join in the project and should be coordinated and managed.…”
Section: Exploitation Phasementioning
confidence: 99%