8.6 to 6.9 (p<0.01).Pain management quality monitoring survey scores were lower in 2013; however the differences were not signifi cant. Honesty, communication, intervention and environment scores decreased from 16.2 to 15.9, from 13.6 to 13.5, from 7.2 to 6.1, and from 25.4 to 23.6, respectively,