This paper presents the preliminary results of urban households' energy-use patterns in East Malaysia by assessing the window-opening behaviour and space cooling methods. A pilot survey was done with a random target of 30 urban or apartment households in Kota Kinabalu, Sabah, to fill the gap to represent the entire Malaysian data. The questionnaire was divided into five categories; socio-demographic and household types, house characteristics, house occupancy, window opening and space cooling methods, and satisfaction towards the living environment, and ownership of home appliances. The results revealed a slightly higher consumption for the apartment house despite most respondents from a family of four and the B40 income group. Air-conditioning (AC) system as the cooling method has been proven as a high contribution to this factor. An average of two AC units installed per dwelling resulted in RM198.39 or 661.3kWh of monthly consumption. Although 70% of respondents opened the window throughout daytime and night time, emphasised natural ventilation and fan usage most of the time, and majorly used the AC only during the night time. The uncomfortable feeling towards their indoor environment derived by the inappropriate building design has set a benchmark to occupant's tendency in restoring their comfort level regardless of their background.