Development of a Measure to Assess Healthcare Providers’ Implementation of Patient‐Centered Care

Sidani, Souraya; Collins, Laura; Harbman, Patti; MacMillan, Kathleen; Reeves, Scott; Hurlock-Chorostecki, Christina; Donald, Faith; Staples, Patti; Soeren, Mary van

doi:10.1111/wvn.12047

Cited by 30 publications

(44 citation statements)

References 28 publications

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“…One study shows that HCPs who perform least well in external assessments tend to overrate their own performance [48]. Other studies have found that self-assessment of person-centered methods was essential for continuing education to promote professional growth, integration of theory into practice, and critical thinking [49]. In particular, self-assessment was found to have a greater impact on the process of self-reflection and was associated with a more positive or meaningful learning experience [50].…”

Section: Discussionmentioning

confidence: 99%

The potential of a self-assessment tool to identify healthcare professionals’ strengths and areas in need of professional development to aid effective facilitation of group-based, person-centered diabetes education

et al. 2017

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BackgroundHealthcare professionals’ person-centered communication skills are pivotal for successful group-based diabetes education. However, healthcare professionals are often insufficiently equipped to facilitate person-centeredness and many have never received post-graduate training. Currently, assessing professionals’ skills in conducting group-based, person-centered diabetes education primarily focus on experts measuring and coding skills on various scales. However, learner-centered approaches such as adequate self-reflective tools have been shown to emphasize professional autonomy and promote engagement. The aim of this study was to explore the potential of a self-assessment tool to identify healthcare professionals’ strengths and areas in need of professional development to aid effective facilitation of group-based, person-centered diabetes education.MethodsThe study entails of two components: 1) Field observations of five different educational settings including 49 persons with diabetes and 13 healthcare professionals, followed by interviews with 5 healthcare professionals and 28 persons with type 2 diabetes. 2) One professional development workshop involving 14 healthcare professionals. Healthcare professionals were asked to assess their person-centered communication skills using a self-assessment tool based on challenges and skills related to four educator roles: Embracer, Facilitator, Translator, and Initiator. Data were analyzed by hermeneutic analysis. Theories derived from theoretical model ‘The Health Education Juggler’ and techniques from ‘Motivational Interviewing in Groups’ were used as a framework to analyze data. Subsequently, the analysis from the field notes and interview transcript were compared with healthcare professionals’ self-assessments of strengths and areas in need to effectively facilitate group-based, person-centered diabetes education.ResultsHealthcare professionals self-assessed the Translator and the Embracer to be the two most skilled roles whereas the Facilitator and the Initiator were identified to be the most challenged roles. Self-assessments corresponded to observations of professional skills in educational programs and were confirmed in the interviews.ConclusionHealthcare professionals self-assessed the same professional skills as observed in practice. Thus, a tool to self-assess professional skills in facilitating group-based diabetes education seems to be useful as a starting point to promote self-reflections and identification of healthcare professionals’ strengths and areas of need of professional development.Electronic supplementary materialThe online version of this article (10.1186/s12909-017-1003-3) contains supplementary material, which is available to authorized users.

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Section: Discussionmentioning

confidence: 99%

The potential of a self-assessment tool to identify healthcare professionals’ strengths and areas in need of professional development to aid effective facilitation of group-based, person-centered diabetes education

et al. 2017

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“…Consequently, nurses need to know and research the requirements, dislikes and likes of their clients, their values, capabilities, their nature of assistance and their needs for assistance in relation to their historical background (Thompson, Heath, & Mills, 2013). This attitude of collaboration will allow nurses and other health professionals to assist patients make informed decisions about their health direction without prejudice (D. Brown, McWilliam, & Ward-Griffin, 2006;Hudon, Fortin, Haggerty, Lambert, & Poitras, 2011;Sidani et al, 2014). Other researchers, however, have found a contrary thinking to PCC, arguing that it is a vague and poorly conceptualized principle (DiGioia III, Lorenz, Greenhouse, Bertoty, & Rocks, 2010;Laschinger, Heather, Gilbert, Lesley, & Leslie, 2010;Smith, Dewar, Pullin, & Tocher, 2010).…”

Section: Background and Significantmentioning

confidence: 99%

A Literature Review on People-Centered Care and Nursing Practice in Primary Health Care Setting

Lateef¹,

Mhlongo²

2020

GJHS

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Background: With increased research, the concept of people-centered care is advancing, and it remains an important concept in the health sector. Despite reported evidence of significant benefits, this concept is poorly utilized by professional nurses. The principle has not been demonstrated and absorbed at primary health care levels.Aim: The aim of this study is to present review of literature on people-centered care (PCC) in nursing and its practice in primary health care setting. Result:The findings of this research review outlined the evidence, practicability and acceptability of nursing care with people-centered care concept in the primary health care centers. Considering that nurses play a vital role in the health sector, it is possible to use people-centered care in Primary Health Care settings. However, there are many difficulties and obstacles identified such as: absence of nursing fraternity training and growth, absence of clear educational advancement resulting from change in accreditation, small number of nurses at the organizational level of health care organizations, and reduced global health care organization assistance. Discussion:The results from this review highlighted evidence of the relationship between quality healthcare deliveries of nurses with people-centered care concept in primary healthcare centers. Nurses' role in delivering PCC and gauging their knowledge and understanding is becoming imperative and crucial. In primary health care environments, nurses play a significant role in understanding a patient's culture of quality and efficient health care.

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“…Validated measures of patient-centred care4 and interprofessional care3 provide new knowledge and should be included in formal education to enhance clinician knowledge and self-reflection. Organisations must explore innovative models of care that enhance care continuity.…”

Section: Commentarymentioning

confidence: 99%

Commitment to patient-centred experiences at both the organisation and clinician level optimises empowerment of hospitalised older adults with advanced disease

Acorn

2017

Evid Based Nurs

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Development of a Measure to Assess Healthcare Providers’ Implementation of Patient‐Centered Care

Cited by 30 publications

References 28 publications

The potential of a self-assessment tool to identify healthcare professionals’ strengths and areas in need of professional development to aid effective facilitation of group-based, person-centered diabetes education

The potential of a self-assessment tool to identify healthcare professionals’ strengths and areas in need of professional development to aid effective facilitation of group-based, person-centered diabetes education

A Literature Review on People-Centered Care and Nursing Practice in Primary Health Care Setting

Commitment to patient-centred experiences at both the organisation and clinician level optimises empowerment of hospitalised older adults with advanced disease

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