Development culture and TQM in Turkish healthcare: importance of employee empowerment and top management leadership

The Role of Hard TQM on the Relationship between Soft TQM and FinancialPerformance of Hotels and Travel Agents in Egypt

“…The literature review confirms the existence of correlations between TQM factors and financial performance, which constitute the basis for formulating the following research hypothesis. First, several studies have shown that Top Management Leadership (TML) is a significant method in effectively implementing TQM and enhancing business performance (Prajogo and Browln, 2004;Barker and Emery, 2006;and Gözükara et al, 2019). TM demonstrates its commitment to TQM by assuming responsibility for quality leadership through the procurement of resources needed to implement TQM activities (Kaynak and Hartley, 2007;Zu, 2009;Elshaer and Augustyn, 2016) and quality preparation (Marta et al, 2005).TML serves as a catalyst for TQM implementation by developing priorities, strategies, principles, and frameworks to meet the requirements of consumers and other stakeholders to enhance business performance (Sila and Ebrahimpour, 2005;Tari et al, 2007;Augustyn et al, 2019).Several empirical studies in this context found positive effects of TML on other TQM practices such as CF (Kristianto et al, 2013), EM (; Zelnik et al, 2012), SM (Tari et al, 2007), QD&R (Lakhal et al, 2006;Augustyn et al, 2019), and PM (Flynn et al, 1995;Sila and Ebrahimpour, 2005;Kaynak, 2003;Lakhal et al, 2006;Augustyn et al, 2019).…”

Exploring the impact of total quality management initiatives on construction industry projects in Pakistan

“…Hence, management support for employees’ professional development is an essential factor for the growth and development of an organization because the top-level management members identify and guide the strategic business directions [ 53 ]. Another research conducted by Gözükara et al [ 54 ] on the linkage between total quality management and culture development in Istanbul with mediating effect of employee empowerment and management commitment found that commitment mediated the relationship but employee empowerment did not. Commitment is observed as starting point in the direction of implementation and performance of total quality management within an organization [ 55 ].…”

Does humility of project manager affect project success? Confirmation of moderated mediation mechanism

“…Top executives communicate with the project managers and team members to interact with various projects (Kanwal et al, 2017). Besides, top management assistance plays a significant role in employee empowerment (Gözükara et al, 2019;Kundu Subhash et al, 2019). Upper management actions such as sharing the objectives, interacting policies and team empowerment are positively tied to the project manager and project team (Zwikael and Meredith, 2019;Elbanna, 2013).…”

“…However, the need for top management support at different phases of the project was established in previous studies (Liu et al, 2020). Nevertheless, researchers rarely Moderated mediation mechanism addressed project managers' reciprocal position and top management support in project performance (Maqbool and Sudong, 2018;Barth and Koch, 2019;Fernandes et al, 2020) and psychological empowerment (Gözükara et al, 2019). Top management is responsible for policy formulation and must provide specific knowledge and expertise about the organizations' prevalent contexts.…”