“…This literature shares a general interest with social cognitive research in discovering how "the organized thoughts people have about human interaction" (Roloff & Berger, 1982, p. 21) influence action (for reviews see Roskos-Ewoldsen & Monahan, 2007). Such research has discovered that both laypersons and professionals conceptualize listening in myriad ways (Halone, Cunconan, Coakley, & Wolvin, 1998;Imhof & Janusik, 2006;Witkin & Tochim, 1997); however, implicit theories of listening are moderated by individual and situational differences (Halone & Pecchioni, 2001;Halone, Wolvin, & Coakley, 1997;Imhof, 2003). Consequently, the implicit theories of listening people use when forming impressions of others likely vary as a function of the individual with whom and the situation within which the interaction takes place, making it necessary to investigate implicit theories of listening in various interaction environments (see also Roloff & Kellermann, 1984).…”