Developing strategic measurement and improvement for the biopharmaceutical firm: Using the BSC hierarchy

Huang, Hao-Chen; Lai, Mei-Chi; Lin, Lee-Hsuan

doi:10.1016/j.eswa.2010.09.069

Cited by 49 publications

(31 citation statements)

References 27 publications

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“…In this study, the authors take the advantages of both techniques to assess the performance of petroleum supply chain management. Likewise, Huang, Lai, and Lin (2011) proposed to facilitate performance measurement and strategic management in the pharmaceutical firm by utilizing the BSC-AHP hybrid technique. Furthermore, another study was performed by Chan (2009).…”

Section: Ahp Application Overviewmentioning

confidence: 99%

Assessment of the maritime labour convention compliance using balanced scorecard and analytic hierarchy process approach

Akyüz

Karahalios

Celik

2014

Maritime Policy & Management

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Section: Ahp Application Overviewmentioning

confidence: 99%

Assessment of the maritime labour convention compliance using balanced scorecard and analytic hierarchy process approach

Akyüz

Karahalios

Celik

2014

Maritime Policy & Management

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“…Huang et al (2009) designed a knowledge based system using BSC system. Huang et al (2011) developed strategic measurement and improvement for the biopharmaceutical firm based on the implementation of the BSC hierarchy. Lin and Wu (2008) proposed a causal analytical method for group decision-making under fuzzy environment.…”

Section: Environmentmentioning

confidence: 99%

Performance measurement in governmental agencies using BSC-AHP: A case study of Civil Registry Office in Tehran

Kohneh¹,

Yazdani²,

Kamalian³

2013

10.5267/j.msl

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Measuring the performance of governmental organizations plays an important role on increasing public satisfaction in any society. One of the effective models for assessing the organizations performance is balance scorecard (BSC) model, which investigates all aspects of organizations. In this paper, we use a hybrid of analytical hierarchy process along with BSC to measure the performance of five different civil registry offices in Tehran, Iran. We use fuzzy terms to handle uncertainty in input numbers and using some technique convert fuzzy numbers into crisp values. The results of our survey indicate that learning and development is number one priority with relative importance of 0.491, followed by customer with relative importance of 0.293, internal process with relative importance of 0.173 and financial affairs comes at last with relative weight of 0.043. The study uses organizational researchers, training, quality, customer satisfaction, performance measurement, expenses and annual budget as major components for analyzing five regions. We have also performed sensitivity analysis to see the effects of different changes on ranking.

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“…In other words, by considering the strategy map as a basis and foundation for BSC, a pattern is produced where as its innovators declare leads in acceleration of successful implementation of BSC (Makhijani & Creelman, 2008). For example, there are many studies (Jassbi et al, 2011;Huang et al, 2011;Chang et al, 2011;Cebeci, 2009;Buytendijk et al, 2010;Tohidi et al, 2010a;Tohidi et al , 2010b), which accelerate the implementation of their scorecard by applying the strategy map.…”

Section: Introductionmentioning

confidence: 99%

A development in balanced scorecard by designing a fuzzy and nonlinear Algorithm (case study: Islamic Azad university of Semnan)

Mozaffari¹,

Karkehabadi²,

Kheyrkhahan³

et al. 2012

MSL

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The success of each organization depends undoubtedly on the quality of its management and management quality depends on decision quality and information quality on the quality of its measurement and proportion. Therefore, its accuracy and measurement has a key role in the success of the organization and the weakness of performance evaluation and managerial control system can transfer to a barrier for the growth of organization. Performance evaluation systems are now dividable to two traditional group (performance evaluation of an individual across reminding him about his performance) and modern group (developing and improving the capacity of evaluated individual and inclined to achievement of organizational objectives and strategies). One of the most authoritative strategic models in this field is the balanced scorecard (BSC) model in which entire aspects of an organization are dominantly investigated. However, no operational trend has been introduced for utilizing it up to now.In this paper, an operational trend is introduced to apply the foundations of BSC model and multiple criteria decision making (MCDM) techniques. The most important goal of researchers in representation of new structure for creating development and growth capacity and permanent improvement is associated by a kind of providence, such that it can develop desirable organizational and work behaviors towards achieving the objectives and strategies of the organization. In addition, the strategic planning of Islamic Azad university of Semnan was modeled by suggested structure to validate the suggested structure's capacities. The results showed that outputs were more tangible for the personnel of the organization and the results were accepted by the managers of Islamic Azad university of Semnan.

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Developing strategic measurement and improvement for the biopharmaceutical firm: Using the BSC hierarchy

Cited by 49 publications

References 27 publications

Assessment of the maritime labour convention compliance using balanced scorecard and analytic hierarchy process approach

Assessment of the maritime labour convention compliance using balanced scorecard and analytic hierarchy process approach

Performance measurement in governmental agencies using BSC-AHP: A case study of Civil Registry Office in Tehran

A development in balanced scorecard by designing a fuzzy and nonlinear Algorithm (case study: Islamic Azad university of Semnan)

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