Developing maturity levels for flood resilience of businesses using built environment flood resilience capability areas

Abstract

The inability of organisations to adequately assess climate risk, understand and execute necessary actions contribute significantly to the increase in economic loss from disasters. This is a threat to business resilience and sustainability of the society. Hence, resilience capabilities of organisations need to be improved, and there should be a way of assessing these capabilities. This paper focuses on the methodology adopted and the maturity model produced by utilising Capability Maturity Model (CMM) concept to develop a capability maturity assessment method for built environment flood resilience of micro, small and medium-sized enterprises (MSMEs). Capability areas obtained from literature were refined and carefully mapped to maturity level characteristics obtained from studies on capability maturity, and a conceptual model was produced. The conceptual model was subsequently refined and validated via expert forum and case studies. The study produced a maturity model for assessing flood resilience capability maturity of businesses, and technically provides an outline of steps for improving flood resilience of business premises.

Maturity model for evaluating disaster and humanitarian operations

“…This model assesses aspects regarding the implantation of hospital beds and considers the following three axes of interest: governance, logistics and care. Three models assess resilience in the disaster context (Gimenez et al, 2017;Hernantes et al, 2019;Adeniyi et al, 2019). Gimenez et al (2017) proposed a sequence of stages that enable stakeholder guidance during the process of building resilience.…”

“…(1) Darkness: The stage for processes not carried out by the organisation, or no cleared map when the process is performed (Latif et al, 2016b;Agwu et al, 2019;Adeniyi et al, 2019);…”

“…Make records and databases related to the process available to all stakeholders (Gimenez et al, 2017;Hernantes et al, 2019;Agwu et al, 2019) #21. Have a high-level understanding of the risks and dangers (Agwu et al, 2019;Adeniyi et al, 2019) #22. Provide detailed reports of all procedures performed by the organisation during the execution of the process (Hernantes et al, 2019;Agwu et al, 2019) #23.…”

“…Provide detailed reports of all procedures performed by the organisation during the execution of the process (Hernantes et al, 2019;Agwu et al, 2019) #23. Encourage continuous process improvement (Hernantes et al, 2019;Adeniyi et al, 2019) #24. Implement technological tools for control and monitoring (Hernantes et al, 2019;Adeniyi et al, 2019) Table 5.…”

Review of Urban Flood Resilience: Insights from Scientometric and Systematic Analysis

“…In addition to the integrated assessment, there are also the development of economically targeted property flood-resilience in flood-risk management (targeted PFR) models, the index-based spatialized urban flood resilience index (S-FRESI) models [ 70 ], and capability maturity models (CMM) for companies [ 117 ]. When using indicator models for evaluation, research has been conducted from a variety of perspectives, including disaster-risk management [ 118 ], community-resilience assessment in specific regions [ 109 , 119 , 120 ] and urban land-ecosystem-resilience evaluation [ 121 , 122 ].…”