Developing an innovative business model for hospital services in Iran: a case study of Moheb Hospitals

Abstract

Purpose This paper aims to focus on the role of hospital business models by examining the innovative business model of Moheb Hospitals, which have successfully achieved the goal of reducing costs and delivering high-quality health-care services in Iran by encouraging public–private partnership. Design/methodology/approach This paper is a single case study. Findings The study results illustrate the hospital’s current business model and its underlying elements. After presenting the findings, this paper is concluded by presenting the standing issues that should also be addressed and how improvements and adjustments can be made. Originality/value This study offers new insight to identify and analyze the shortcomings of health-care sector in Iran and introduces new methods to efficiently use current competencies.

Barriers to the implementation of public-private partnerships in the healthcare sector in the Kingdom of Saudi Arabia

“…Furthermore, the government can facilitate the process by streamlining such projects into programs, so that they can be prioritised and the private sector will not become overwhelmed by a multiplicity of projects. A good example of a matured user of PPP in healthcare in another country, from which we can learn, is Moheb Hospitals in Iran [64].…”

Where business model innovation comes from and where it goes: A bibliometric review

“…With the development of emerging technologies and new business patterns, research on BMI shows a trend of decentralized development. Research on BMI has penetrated all walks of life, including education (Miller, McAdam, & McAdam, 2014), hospital (Miremadi & Goudarzi, 2018), medicine (Banda, Tait, & Mittra, 2018), travel (Perelygina, 2022), agriculture and food (Bivona & Cruz, 2021), forest (Kajanus, 2019), retail (Sorescu, Frambach, Singh, Rangaswamy, & Bridges, 2011), manufacture (Pieroni, McAloone, & Pigosso, 2021), transportation (Heuvel, Kao, & Matyas, 2020), energy (McGovern, 2021), bank and finance (Zhang et al, 2018), media (Mütterlein & Kunz, 2017), fashion (Pedersen, Gwozdz, & Hvass, 2018) and electrical and electronic industry (Pollard, Osmani, Cole, Grubnic, & Colwill, 2021). Some practical application‐oriented BMs have also been highlighted by researchers in Cluster 5, such as IoT‐based BMs (Paiola, Schiavone, Grandinetti, & Chen, 2021), eco‐innovative BMs (Bierwisch, Huter, Pattermann, & Som, 2021), virtual airport hub BM (Paprocki, 2021), mini‐grid BM design (Ogeya, Muhoza, & Johnson, 2021) and so on.…”

Service Model under the Lean Service and Machine Learning Approach to Increase External User Satisfaction: A case study in the health sector SMEs in Peru

“…This sector requires innovative models that focus on the customer as a critical component to offering a better value proposition, lean management, and improved efficiency, thus, increasing the quality of service provided to patients [7]. Currently, it is typical for patient satisfaction evaluation to be based on a comprehensive model that identifies the characteristics and attributes of the service that generate the most significant impact on customer satisfaction [8].…”