“…The interpretation of project success, failure and challenge was left to the discretion of the respondent, as this is still being debated with several opposing views [Turner, 2004;Yu, Flett & Bowers, 2005;Agarwal & Rathod, 2006;Wang & Huang, 2006;Jha & Iyer, 2007;Shepherd, Covin & Kuratko, in press]. …”
Purpose:In developing countries such as South Africa, many organisations are reliant on information and communication technology (ICT) to provide accurate, relevant and timely information. For organisations to obtain and sustain a competitive advantage, ICT systems are constantly implemented, upgraded, modified or replaced. These initiatives are often managed as projects.While there is an increasing amount of both financial resources and effort being spent on ICT, these projects are not always delivered within the predetermined project constraints. This implies additional time to complete, as well as additional costs, as resources are not released in time to participate in other projects. It is therefore important to understand the factors that influence the outcome of South African ICT projects relative to their original constraints.Problem Investigated: The goal of this article is to determine the factors that influence South African ICT projects, taking into consideration the fact that most current published research on this topic was done within the context of a developed country such as the USA and Europe.Design and/or methodology: The outcomes of ICT projects in South Africa as well as the factors that influence them were determined through an extensive survey. An analysis was done on the factors together with a correlation between the main factors contributing to project outcomes. The purpose of this was to establish if a factor's presence or absence influenced the eventual outcome.
Findings:The factors that contribute to a successful outcome are often outside the direct control of the project manager and tend to be complex in nature. One factor that does stand out is that the alignment of projects with business objectives influences their perceived success.
Originality/Value:The benefits of this article are that it firstly provides a South African perspective of current ICT project management practices, and secondly, it highlights factors that influence project outcome. Organisations can use this information to improve their current practices.
Conclusion:The value of the research results presented in this paper lies in the realisation that project success is not just determined by adherence to best practices or formal processes, but requires an environment and context conducive to business success.
“…The interpretation of project success, failure and challenge was left to the discretion of the respondent, as this is still being debated with several opposing views [Turner, 2004;Yu, Flett & Bowers, 2005;Agarwal & Rathod, 2006;Wang & Huang, 2006;Jha & Iyer, 2007;Shepherd, Covin & Kuratko, in press]. …”
Purpose:In developing countries such as South Africa, many organisations are reliant on information and communication technology (ICT) to provide accurate, relevant and timely information. For organisations to obtain and sustain a competitive advantage, ICT systems are constantly implemented, upgraded, modified or replaced. These initiatives are often managed as projects.While there is an increasing amount of both financial resources and effort being spent on ICT, these projects are not always delivered within the predetermined project constraints. This implies additional time to complete, as well as additional costs, as resources are not released in time to participate in other projects. It is therefore important to understand the factors that influence the outcome of South African ICT projects relative to their original constraints.Problem Investigated: The goal of this article is to determine the factors that influence South African ICT projects, taking into consideration the fact that most current published research on this topic was done within the context of a developed country such as the USA and Europe.Design and/or methodology: The outcomes of ICT projects in South Africa as well as the factors that influence them were determined through an extensive survey. An analysis was done on the factors together with a correlation between the main factors contributing to project outcomes. The purpose of this was to establish if a factor's presence or absence influenced the eventual outcome.
Findings:The factors that contribute to a successful outcome are often outside the direct control of the project manager and tend to be complex in nature. One factor that does stand out is that the alignment of projects with business objectives influences their perceived success.
Originality/Value:The benefits of this article are that it firstly provides a South African perspective of current ICT project management practices, and secondly, it highlights factors that influence project outcome. Organisations can use this information to improve their current practices.
Conclusion:The value of the research results presented in this paper lies in the realisation that project success is not just determined by adherence to best practices or formal processes, but requires an environment and context conducive to business success.
“…In the past, CIATs were commonly used, but new evaluation methods and techniques have now been developed. More advanced financial analysis options have been recommended in the literature (Yu et al, 2005;Patton and Shechet, 2007;Liesiö et al, 2007;Peffers and Dos Santos, 2013), while other authors (Renkema and Berghout, 1997;Irani and Love, 2008;Milis and Mercken, 2004;Bernroider et al, 2013) have presented inclusive lists of investment appraisal approaches used in justifying capital investment in IS. These include a number of common ex-ante evaluation methods (Love et al, 2005), which are listed in Table 3.…”
This paper advances our knowledge of information systems (IS) by drawing ideas and insights from IT/IS evaluation. The emergence and increasing pressure to invest in new IS architecture and infrastructures has become a high priority issue within organisations, and largely influenced by the need to deliver better value products and service through robust and responsive supply chains. With this in mind, business managers are seeking to use appropriate methods and techniques to appraise and justify the financial contribution of IS at strategic, operational and tactical levels. Thus, comprehensive but understandable methodologies are needed to solve the complicated project justification problems arising from the complexity of new technologies. Notwithstanding, a wide body of literature has emerged that sheds light on various methods for evaluating the cost and benefits of IT/IS investment, ranging from simple to very complex techniques. This paper sets out to provide a review of this literature in order to lend insights into our understanding of the plethora of reported research in the literature that has propagated investment justification and benefits management models and frameworks. We show that the IT/IS evaluation literature contributes significantly to scholarship on the IS.
“…No obstante, este modelo ha sido criticado por algunos investigadores, ya que puede llevar a una evaluación incorrecta del proyecto al centrarse solo en el nivel operativo del mismo (Shenhar et al, 2001;Yu, Flett, & Bowers, 2005) y no refleja las necesidades y requerimientos de los interesados clave, por lo que otros estudios (Asad & Pinnington, 2014;Atkinson, 1991;Lim & Mohamed, 1999;Pinto & Mantel, 1990;Pinto & Pinto, 1991;Shenhar et al, 1997) sugieren agregar nuevas dimensiones.…”
Section: Marco Teórico Eficiencia De Proyectosunclassified
“…Por otra parte, algunos estudios recomiendan reducir los factores de costo, calidad y tiempo a dos, ya que se considera una medida excesiva creer que el tiempo debe ser una variable en función del costo, debido a que, para cierta calidad, debe existir una relación entre el costo y el tiempo (Yu et al, 2005).…”
Section: Marco Teórico Eficiencia De Proyectosunclassified
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