Developing a Patient Care Model for an Integrated Delivery System

Abstract

An integrated healthcare delivery system requires a consistent patient care delivery model. The authors describe the process used to define common elements of the patient care model. These elements include the roles of chief nurse executives, first-line managers, staff registered nurses, and unlicensed assistive personnel. In addition, the philosophy of nursing and support functions (staff education and nursing dashboard for quality measurement) in place across the system are discussed.

Patient‐centred care and nurses’ health: the role of nurses’ caring orientation

“…In essence, the caring process is the formation of a humanistic–altruistic system of values, with the development of a helping–trusting human caring relationship and a protective and corrective mental, physical, societal and spiritual environment for patients. According to the Advocate Health Care Model (Schaffner et al. 1999), five values, alongside professional codes for actions, underlie the nursing caring process and nurses’ commitment to caring.…”

A conceptual framework contributing to nursing administration and research

“…Significant new knowledge has been generated by nursing researchers using models that address specific elements influencing the delivery and outcomes of care. For example, one group of researchers (Schaffner et al. 1999, O'Brien‐Pallas et al.…”

From caring to managing and beyond: an examination of the head nurse's role

“…More practically, this process is grounded in assessment, analysis, planning, implementation, and evaluation of care based on patients' needs. In addition, according to the Advocate Health Care model (Schaffner et al . 1999) five values, alongside the professional and standard Code for actions, underlie the nursing process and nursing commitment.…”