2021
DOI: 10.24912/jm.v25i2.740
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Determining Factors of Digital Wallet Usage

Abstract: This research aims to examine the effect of perceived usefulness, perceived risk, and trust on the usage intention of digital wallets among college students. Respondents in this study consisted of 138 undergraduate students of the Faculty of Economics and Business, Tarumanagara University, who use ShopeePay. The primary data used for the study were obtained through questionnaires distributed online, in which to select respondents a purposive sampling method was applied. Then the collected data is processed wit… Show more

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Cited by 7 publications
(8 citation statements)
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References 38 publications
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“…In addition, the implication can also provide information to the OVO company that the more features and benefits that can be provided by OVO, the higher the interest in using OVO from someone. These findings are supported by research conducted by [9] which says that ShopeePay can maximize the productivity of its users so that perceived usefulness influences behavioral intention in using Shopeepay.…”
Section: Discussionsupporting
confidence: 56%
See 2 more Smart Citations
“…In addition, the implication can also provide information to the OVO company that the more features and benefits that can be provided by OVO, the higher the interest in using OVO from someone. These findings are supported by research conducted by [9] which says that ShopeePay can maximize the productivity of its users so that perceived usefulness influences behavioral intention in using Shopeepay.…”
Section: Discussionsupporting
confidence: 56%
“…In addition, research conducted by [9] reveals that perceived usefulness has a positive effect on intentions to use digital payments. Perceived usefulness refers to the advantages or benefits that users will get from using certain services or applications [9].…”
Section: Introductionmentioning
confidence: 99%
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“…The financial literacy variable is measured by general personal finance indicators, saving and borrowing, insurance, and investment (Arifin, 2017). Variable motivation is measured by indicators of self-image/firm image, social relevance, advocate recommendation, and personal financial need (Nuryasman, 2021). For personal interest using indicators that are measured through cognition, conation, and emotion (Widyaningrum, 2015).…”
Section: Methodsmentioning
confidence: 99%
“…Learning how different variables influence the digital wallet is an important take away in terms of the relationship between finance and technology as well as future direction of the market entirely. It shows that digital wallets have managed to grow to become present day advanced platforms despite changes in technology and society [12].…”
Section: Figure 1: Digital Wallet Marketmentioning
confidence: 99%