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2021
DOI: 10.21009/009.1.2
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Determinants of Tourist Satisfaction and Dissatisfaction on Tourism Village

Abstract: Indonesia government established the development of tourism village as one of priority program. Until 2018, there are 1734 tourism villages in Indonesia. However, the increase of tourist visitation is not occurred evenly. Only several tourism villages are having high visitation rate, others are still struggling in competing with other tourism destinations. Previous study found that tourist satisfaction is leading on visit intention. Therefore, this study investigated factors determinant on tourist satisfaction… Show more

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Cited by 3 publications
(2 citation statements)
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“…Through these steps, Kepuhsari village not only focuses on cultural preservation but also successfully transforms this cultural heritage into a significant source of income. Thus, the village becomes not only a guardian of tradition but also a competitive economic player, bringing long-term benefits to the well-being of the local community (Sari & Lestari, 2021).…”
Section: The Commodification Of Wayang In the Perspective Of Vincent ...mentioning
confidence: 99%
“…Through these steps, Kepuhsari village not only focuses on cultural preservation but also successfully transforms this cultural heritage into a significant source of income. Thus, the village becomes not only a guardian of tradition but also a competitive economic player, bringing long-term benefits to the well-being of the local community (Sari & Lestari, 2021).…”
Section: The Commodification Of Wayang In the Perspective Of Vincent ...mentioning
confidence: 99%
“…If the service provided is consistent with the customer's expectation, satisfaction will be achieved. And if the service is contrary to expectations, then surely the customer will be dissatisfied with this service (Sari & Lestari, 2021;Kuhzady & Ghasemi, 2019).…”
Section: Tourism Satisfactionmentioning
confidence: 99%