Detection of features from the internet of things customer attitudes in the hotel industry using a deep neural network model

Rajesh, Sudha; Algani, Yousef Methkal Abd; Ansari, Mohammed Saleh Al; Balachander, Bhuvaneswari; Raj, Roop; Muda, Iskandar; Bala, B. Kiran; Balaji, S.

doi:10.1016/j.measen.2022.100384

Cited by 11 publications

(2 citation statements)

References 31 publications

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“…Therefore, investment in improving service quality can have a positive impact on reservation rates and the sustainability of the hotel business. In line with relevant research in this study (Shu et al, 2023); (Bhattacharya et al, 2023); (Rajesh et al, 2022); (Ijadi Maghsoodi et al, 2019); (Yang et al, 2021); (Akbari et al, 2023); (Dimitrios et al, 2023); (Brian, 2019).…”

Section: Introductionsupporting

confidence: 87%

Service Quality and Customer Satisfaction Have an Impact on Increasing Hotel Room Occupancy Ratio: Literature Review Study

Candra,

Mahaputra,

Mahaputra

2024

GIJTM

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The aim of this study is to provide qualitative evidence related to the variables of this study from sources derived from national and international indexed journals or scientific articles found through Google Scholar. Researchers then make recommendations from their own perspectives. The research method used in this qualitative study uses a mini-review approach to achieve the research objectives. A mini-evaluation of the variables is done by reading and analyzing dozens of peer-reviewed journal articles. Research results, although still minimal and far from perfect, meet expectations and at least contribute to science and knowledge, especially in the areas of marketing management, service quality variables, customer satisfaction, and revenue improvement. I found out that there is. Just as customer satisfaction variables affect hotel room occupancy, service quality also affects hotel room occupancy. Increasing the above variables should always be done within the study population, especially for guests staying directly at the hotel. It should also be done in future research. There are gaps in other variables that could be used for future research, such as price, advertising, location, loyalty and brand image variables.

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Section: Introductionsupporting

confidence: 87%

Service Quality and Customer Satisfaction Have an Impact on Increasing Hotel Room Occupancy Ratio: Literature Review Study

Candra,

Mahaputra,

Mahaputra

2024

GIJTM

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“…This method is ranking and focus on choosing alternative means of payment and from conflicting criteria determines a compromise option to the problem, which help decision makers arrive at a very last solution. Reconciliation multi standards dimension for ranking, compromise programming used as an integrating function in the method generated from LP-metric [11]. The VIKOR method solves MCDM problems with contrasting and comparable different units criteria created to resolve, conciliation is for conflict resolution deeming it acceptable, for the decision maker ideal a closer solution prefers, and evaluates alternatives are done.…”

Section: Vikormentioning

confidence: 99%

A Comprehensive Emergency Management using VIKOR MCDM Method

2022

jbab

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Emergency management is also known as emergency response or disaster management. It is the control management of assets and liabilities to deal with all humanitarian factors including prevention, preparedness, response, mitigation, rehabilitation. Aims to prevent and minimize the hazardous effects of all hazards. Emergency Planning Control refers to the coordination and control of sources and responsibilities for emergency mitigation, preparedness, reaction, and recuperation. It entails the collection, management, and analyses of large statistics for the motive of integrating a statistically-pushed approach into every segment of the emergency manage cycle. From this analysis the VIKOR technique determines the maximum correct solution with the shortest distance and the worst-good solution with the longest distance from the solution, although the variance of these distances is not taken into account. The VIKOR approach is a multi-criteria choice (MCDM) or multi criteria choice evaluation technique. Alternative: No influence, Low influence, High influence, Very low influence. Evaluation Preference: Well-planned emergency relief supply system, Application of modern logistics technology, Reconstruction and staff comforting, Education campaign on disaster prevention and response, Applicable emergency response plan and regulations, the involvement and support of army. The result it is seen that the involvement and support of army is got the first rank where as is the Education campaign on disaster prevention and response is having the lowest rank. In this paper the involvement and support of army is got the first rank whereas is the Education campaign on disaster prevention and response is having the Lowest rank.

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