Abstract:Millennials are a popular term to replace the term Generation Y (Gen Y). There are 2.5 billion millennials worldwide. They have contributed to business travel, and tend to spend most of their expenses on travel and vacation, driven by future travel trends. This research conducted to shape the success factor of the destination for millennial tourists, where the destination of Tanah Lot Temple is used as a case study, which is quantitative research, using survey design and purposive sampling. There are 160 mille… Show more
“…Indonesia is very rich in tourist destinations which are spread throughout the country and those in Bali have always been the favourite of tourists such as the Tanah Lot Temple. One of the success factors of this destination has been reported to be reviews made by millennials on social media (Pramono et al, 2020), and this shows their significant power in promoting tourist destinations. This, therefore, means they are drivers of the current tourism market (Ketter, 2019).…”
Historical areas are one of the alternative tourism destinations in Semarang City. The most attractive and popular spot is the Semarang Old City, which is presently being prepared to become a World Heritage based on the beauty, authenticity and environmental attraction of the colonial buildings as well as the fascinating history of the area. However, most millennials prefer more recreational activities such as taking pictures, riding bicycles, sightseeing and enjoying the culinary surroundings without showing any interest in the history of the Old City. The potential importance of these millennials to the tourism market of this area requires the accommodation of their ever-changing needs. Therefore, researchers are encouraged to study young people’s perspectives and preferences towards historical tourist destinations such as the Old City. This involved the application of the qualitative method to examine the characteristics, preferences and motivations of millennials travelling in historic tourism areas through observation and interview millennials. The findings of this study were expected to be used in setting up some strategies to overcome the inherent problems of historic site tourism and also to satisfy the needs of the tourists, especially the millennials.
“…Indonesia is very rich in tourist destinations which are spread throughout the country and those in Bali have always been the favourite of tourists such as the Tanah Lot Temple. One of the success factors of this destination has been reported to be reviews made by millennials on social media (Pramono et al, 2020), and this shows their significant power in promoting tourist destinations. This, therefore, means they are drivers of the current tourism market (Ketter, 2019).…”
Historical areas are one of the alternative tourism destinations in Semarang City. The most attractive and popular spot is the Semarang Old City, which is presently being prepared to become a World Heritage based on the beauty, authenticity and environmental attraction of the colonial buildings as well as the fascinating history of the area. However, most millennials prefer more recreational activities such as taking pictures, riding bicycles, sightseeing and enjoying the culinary surroundings without showing any interest in the history of the Old City. The potential importance of these millennials to the tourism market of this area requires the accommodation of their ever-changing needs. Therefore, researchers are encouraged to study young people’s perspectives and preferences towards historical tourist destinations such as the Old City. This involved the application of the qualitative method to examine the characteristics, preferences and motivations of millennials travelling in historic tourism areas through observation and interview millennials. The findings of this study were expected to be used in setting up some strategies to overcome the inherent problems of historic site tourism and also to satisfy the needs of the tourists, especially the millennials.
“…b. Adaptable If the requirements are properly defined and do not change, heavyweight techniques for software estimating and project planning perform effectively. However, most projects' needs vary over time, necessitating the use of methods that can adapt to changing requirements [12]. Because changes are the rule, not the exception, agile methodologies allow for a quick reaction to requirement changes.…”
Agile Software Development Methodology is a lesser-known and infrequently utilized methodology in academia. In reality, though, content developer software practitioners frequently employ this technique. This journal was created to give readers an overview of agile techniques and their use at various stages of software development in general.
“…So, it can be said the younger generations have greater affinity towards social media in terms of both use and creation, while travelling (Rodriguez, 2009; Yoo and Gretzel, 2011; Zickuhr and Smith, 2011). They use it as a tool for expression of their expectations and desires from travel, which has been studied at length previously (Gotardi et al , 2015; Komboj and Sharma, 2016; Lim, 2016; Starčević and Konjukuśić, 2018; Lončarić et al , 2019; Pramono et al , 2020). Seniors and the boomer generation are considered to be not indulging in activities such as online photo sharing in comparison to their younger counterparts (Yoo and Gretzel, 2011).…”
Section: Tourist’s Generation and Social Media Impactmentioning
Purpose
This study aims to explore how social media affects decision-making among tourists and whether there is a potential effect of age, which is studied through generations. For this purpose, baby boomers, Gen X, Gen Y and Gen Z tourists are studied and real-time implications are offered.
Design/methodology/approach
The study adopts a descriptive and exploratory design where the conceptual model of social media-based decision-making is developed through a review of the literature. Quantitative analysis is conducted on primary data from 600 Indian tourists. This is done using a self-administered questionnaire adopted from Gulati (2022) after checking its validity and reliability. The statistical analysis for hypothesis testing is done using PLS-SEM path modelling on pooled data. To study the categorical moderating effect of generations, partial least squares multigroup analysis (PLS-MGA) is performed as a paired comparison on every successive generation.
Findings
After testing every successive younger generation with an older generation through PLS-MGA, none of the pairs found any significant differences in path coefficients, as the values obtained were 0.05 < p < 0.95 for all five paths (SM → NR, SM → IS, SM → E, SM → P, SM → PPB). This indicates all the generations behave in a similar manner irrespective of them being older or younger, and age does not moderate social media’s impact on decision-making among Indian tourists.
Research limitations/implications
The study establishes India as a unique geographical market and suggests tourism marketers to treat all generations at par, irrespective of age, as they behave and interact with social media in a similar manner. But, because this study is restricted to a single geographical location, i.e. India, further regions can be explored for global generalisation. Future research can also explore other demographics for combined, moderated analysis. Findings from the study suggest that marketers should ensure that equal attention is given to all generations as they engage with social media in a similar manner. Targeted marketing using artificial intelligence can help in ensuring custom ads. Personalisation according to generations can also facilitate greater purchases.
Originality/value
The study fills a major population and knowledge gap by exploring a topic that has been highly under-researched. Also, the study adopts an inclusive approach by analysing all the generations, both younger and older, to understand the potential effect of age on moderating the impact that social media has on tourist decision-making. Further, real-time suggestions and implications are offered to tourism marketers with special reference to the Indian tourism industry.
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