Destination Loyalty Towards Bali

Lemy, Diena Mutiara; Nursiana, Adinoto; Pramono, Rudy

doi:10.13106/jafeb.2020.vol7.no12.501

Cited by 6 publications

(7 citation statements)

References 32 publications

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“…Sembada and Kalantari [8] determined travel intention focused on religiosity and familial obligation factors. Lemy et al [9] investigated travel intentions to Bali. They utilized push and pull factors to identify tourist travel motivation and their impact on satisfaction and destination loyalty toward Bali in the post-pandemic era.…”

Section: Introductionmentioning

confidence: 99%

“…Sembada and Kalantari [8] only focused on the familial issues influencing Indonesian traveler's motivation to travel during the pandemic. Lemy et al [9] studied push and pull approach in determining factors affecting destination loyalty toward Bali. The research methodology of Bhaskara and Filimonau [3] is descriptive, without the influence of multivariate statistical analysis.…”

Section: Introductionmentioning

confidence: 99%

See 1 more Smart Citation

Factors Affecting Visiting Behavior to Bali during the COVID-19 Pandemic: An Extended Theory of Planned Behavior Approach

et al. 2022

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The COVID-19 pandemic affected tourists’ traveling behavior and resulted in the stoppage of Bali’s tourism growth. Hence, this study aimed to determine the factors that influence Indonesians to travel to Bali during the COVID-19 pandemic by utilizing the extended theory of planned behavior (TBP) approach. A total of 269 respondents participated in the survey and answered forty (40) questions developed from seven (7) latent variables. Structural equation modeling (SEM) specified that hedonic motivation had the highest direct effect on tourist traveling intention, followed by attitude, and COVID-19 safety protocols. Meanwhile, social media influence, perceived behavioral control, and subjective norms were insignificant to tourists’ intention to travel during the COVID-19 pandemic. These findings contributed to the proposed strategies that increased the number of local and international tourists. Since this study aimed to stabilize the tourism sector and improve the economy in Bali, the government and tourism stakeholders benefit from the results.

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Section: Introductionmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

Factors Affecting Visiting Behavior to Bali during the COVID-19 Pandemic: An Extended Theory of Planned Behavior Approach

et al. 2022

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“…Similarly, a previous study found that satisfaction has a positive influence on revisit intention (Afriani and Sugiarto, 2020;Alwi et al, 2022;Kour et al, 2021;Sitinjak et al, 2021). If the tourist is satisfied with the destination they will be loyal to the destination and visit again the same destination near future (Azis et al, 2020;Cai et al, 2021a, b;Han et al, 2021;Lemy et al, 2020;Milman et al, 2020).…”

Section: Theoretical Perspectivesmentioning

confidence: 77%

“…Figure 3 below presents the geographical contexts where empirical studies were conducted. We found that most of the empirical research was carried out in Indonesia (n 5 12) (Afriani and Sugiarto, 2020;Alwi et al, 2022;Azis et al, 2020;Bustan and Setiawan, 2021;Kadir et al, 2020;Lemy et al, 2020;Pinem et al, 2021;Sianipar et al, 2021;Sihotang and Sukaatmadja, 2021;Sitinjak et al, 2021;Sukaatmadja et al, 2022;Zainuddin et al, 2022). After that, 7 studies were based on the data collected from China (Agyeiwaah et al, 2021;Cai et al, 2021a;Han et al, 2021;Hu and Xu, 2021;Jiang et al, 2022;Riestyaningrum et al, 2020;Zeng and Li, 2021) followed by the Malaysia (n 5 5) (Ahmad et al, 2021a, b;Hanafiah et al, 2021;Ramli et al, 2021;Tiam Chin et al, 2021) and India (n 5 4) (Gupta et al, 2021;Kour et al, 2021;Rather, 2021a, b) and in Korea (n 5 4) (Shin et al, 2022;Sinha and Nair, 2021;Yoo et al, 2022;Yu et al, 2021).…”

Section: Resultsmentioning

confidence: 99%

Drivers and barriers of travel behaviors during and post COVID-19 pandemic: a systematic literature review and future agenda

Ahmad

Harun²,

Khizar³

et al. 2022

JTF

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PurposeThe purpose of this study is to examine the drivers and barriers of travel behavior associated with tourist behavior during/post-COVID-19 pandemic to provide a knowledge base as well as an agenda for future research.Design/methodology/approachThe authors utilized the Systematic Literature Review (SLR) technique for searching the articles published in Web of Science (WOS) and Scopus, to identify the main drivers and barriers affecting the tourist behavior during/post-COVID-19 pandemic. Eventually, 47 articles were chosen for the final analysis.FindingsThe findings are reported in three sections, (1) quantitative research profile, (2) qualitative synthesis and (3) future agenda. This study addresses the nuanced questions regarding the significant change in tourist travel behavior, emotional dynamics and a detailed understanding of mechanisms, such as which drivers and barriers affect tourist behavior in a particular destination. Drivers and barriers to tourist travel behavior were characterized in personal-related, destination-related, and health-related factors. Moreover, this study provides thought-provoking ideas in theory, policy and practice in the field of tourism and hospitality.Research limitations/implicationsThis study has three limitations, as follows. First, the authors searched only two databases, Scopus and Web of Science, due to which the authors might be missing some related studies existing on the other databases. Although these databases provide an extensive range of academic literature, further studies could extend the data collection from the other databases (e.g. via Taylor & Francis). However, our systematic literature review (SLR) coverage is quite extensive, since journals are listed on these three main databases. Second, the authors followed a main study search protocol based on the synonyms and related keywords, however, some of the studies that may be related to the tourist behavior towards the destination are missing on account of the lack of our keywords in there, title, author, keyword and abstract. Furthermore, future research could endeavor to add other keywords to expand the results of studies. Third, although the accurate analysis was conducted to reduce subjectivity in identifying themes for drivers and barriers of tourist behavior, future studies on categorization could work to ensure that other sub-themes categorize.Practical implicationsThe recent study has some key practical implications. First, this study is valuable for all the stakeholders in a unique way, including destination managers, academicians and policymakers, because it provides insight into barriers and drivers that influence the development of tourist behavior towards the destination. Second, the current study also offers practical implications for people involved in tourism service industries including governments and private businesses. Policymakers and other leaders are increasingly interested in harnessing the economic potential of tourism. Therefore, identifying the barrier which is inhibiting the tourist traffic towards the destination is beneficial to understand and effectively develop strategies to minimize the effect of such factors. Moreover, drivers and barriers of tourist behavior towards the destination in the COVID-19 pandemic situation towards the destination may help to create a framework for the development of destinations according to the current vulnerable situation. Third, current findings suggest that tourism marketers understand the drivers and barrier constructs found in this study and tailor their marketing strategies for attracting existing and new tourists. For instance, marketers should understand the drivers and barriers of tourist behavior for effective strategy development to increase the positive effect of drivers and to reduce the negative effect of barriers.Originality/valueThis is the first systematic literature review on the impact of drivers and barriers of tourist travel behavior. This paper analyses the methods and approaches that have been used in the previous literature to examine the drivers and barriers of tourist travel behavior. The paper ends with the research implication and limitations of the studies.

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“…Satisfaction obtained by homestay users from previous overnight experiences will generate encouragement for homestay users to make their next visit because satisfaction has been considered as one of the most important evaluation dimensions to explain tourist loyalty in the form of intention to revisit (Lemy et al, 2020 ;Yoon & Uysal, 2005). Satisfaction is considered as the most influential variable in explaining intention to revisit (Kozak & Rimmington, 2000).…”

Section: Formulation Of Hypothesis 2: Homestay User Satisfaction and ...mentioning

confidence: 99%

The Influence of Operational Risk Management on Intention to Revisit and Intention to Recommend by Using Satisfaction as a Mediating Variable: A Study of Homestay Users in Dieng Plateau, Central Java, Indonesia

2023

QAS

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In the new normal era of the COVID-19 pandemic, homestay users are very concerned about security and safety. Risk management, especially operational risk management, plays an important role in mitigating the risk of homestay users. In this research, we determine the effect of operational risk management on the intention to revisit and the intention to recommend homestay users by using satisfaction as a mediating variable. The study was conducted using 198 respondents who have had repeated overnight experiences in homestays operating in the Dieng Plateau, Wonosobo, Central Java, Indonesia. Samples were taken using a multistage sampling technique. The research was carried out using an explanatory sequential design of mixed methods research. Data analysis was performed using Structural Equation Model with Smart PLS 3.0. The results state that operational risk management has a significant positive impact on homestay user satisfaction. Satisfaction has a significant positive impact on the intention to revisit and on the intention to recommend of homestay users. Furthermore, we also show that satisfaction has a significant positive role as a mediating variable from operational risk management on intention to revisit and intention to recommend of homestay users.

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Destination Loyalty Towards Bali

Cited by 6 publications

References 32 publications

Factors Affecting Visiting Behavior to Bali during the COVID-19 Pandemic: An Extended Theory of Planned Behavior Approach

Factors Affecting Visiting Behavior to Bali during the COVID-19 Pandemic: An Extended Theory of Planned Behavior Approach

Drivers and barriers of travel behaviors during and post COVID-19 pandemic: a systematic literature review and future agenda

The Influence of Operational Risk Management on Intention to Revisit and Intention to Recommend by Using Satisfaction as a Mediating Variable: A Study of Homestay Users in Dieng Plateau, Central Java, Indonesia

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