Designing Healthcare Knowledge Management Systems – Development of an Integrated Component-Based KM Model for Effective Governance

Arshad, Arfan; Noordin, Mohamad Fauzan; Othman, Roslina; Mehmood, Waqar

doi:10.1109/ict4m.2018.00065

Cited by 6 publications

(3 citation statements)

References 6 publications

Supporting

Mentioning

Contrasting

Order By: Relevance

“…Since 1991, the SWOT model has been used in healthcare to evaluate home health agency, health staff, and public health (Anish et al, 2017;Ebrahim et al, 2017;Lane et al, 2008;Lanzotti, 1991;Thira & Patarawan, 2012;Varga, 2015;Wazir et al, 2013). The SWOT model has been used in healthcare to enhance performance and service quality; and therefore, is considered an effective tool in the healthcare sector (Arshad et al, 2017(Arshad et al, , 2018Pery & Isworo, 2018).…”

Section: Healthcarementioning

confidence: 99%

SWOT analysis applications: An integrative literature review

Benzaghta

Elwalda

Mousa

et al. 2021

JGBI

272

106

View full text Add to dashboard Cite

A strengths, weaknesses, opportunities, and threats (SWOT) analysis has become a key tool used by businesses for strategic planning. Scholars have conducted SWOT research for over six decades. However, a collective understanding of SWOT analysis remains vague. This study accessed, analyzed, and synthesized the SWOT literature, allowing for new theoretical perspectives and frameworks to emerge. Using an integrative literature review, this study reviewed SWOT studies historically, providing a greater understanding of the SWOT analysis in different sectors and the different approaches used in SWOT studies. Furthermore, it fills the knowledge gap in the strategic planning context and indicates meaningful implications for managers that could help improve their strategic decisions.

show abstract

Section: Healthcarementioning

confidence: 99%

SWOT analysis applications: An integrative literature review

Benzaghta

Elwalda

Mousa

et al. 2021

JGBI

272

106

View full text Add to dashboard Cite

show abstract

“…The dashboard was limited to monitoring epidemiological data. A component-based KM Model from Pakistan's researchers was invented in 2018 (Arshad et al , 2018), focusing on public sector health-care organizations. In Mezghani et al (2016), the authors have integrated tacit knowledge into the KM system through a two-step generic model.…”

Section: Health-care Knowledge Management Systemmentioning

confidence: 99%

“…Creating business knowledge from existing knowledge or information makes the organization's growth stable, not growing. A unique and dynamic framework of KM helps organizational data to flow smoothly without any errors and ensures that all the KM elements (accountabilities, processes, technologies and governance) are in the proper place (Arshad et al, 2017(Arshad et al, , 2018.…”

Section: Introductionmentioning

confidence: 99%

Perception of privacy issues and awareness in health-care knowledge management systems: empirical study in Indian health-care context

Churi

Pawar

Abdulmuhsin

2021

IJOA

View full text Add to dashboard Cite

Purpose Focusing on the Indian context, with the increase in the amount of data and its analysis in health-care knowledge management (KM), the privacy concerns rise which results in loss of trust of an individual in e-health-care systems. Privacy issues in health care, specific to India, are caused by prevalent complacency, culture, politics, budget limitations, large population and infrastructures. Because of these factors, data security requires a backseat that allows easy access to confidential information. Furthermore, the prevalent culture affects health-care disclosure in India. In many cultures, disclosing sensitive personal health-care data is considered ill mannered. This leads to discrepancies in the recorded health-care data and a decrease in the level of treatment meted out. The results and statistics of treatments given do not match the records because of inaccurate data reporting. With the significant rise in the analysis and use of technology in health-care KM systems, it is important to understand the perception of KM in terms of its use and awareness about data sharing in the KM system. The purpose of the paper is to measure the perception of privacy issues in the context of Indian healthcare management systems. Design/methodology/approach To measure the perception of the use of the KM system, a set of 20 questions was circulated with a sample size of 337 which includes health-care researchers, doctors, practitioners and patients. The questions focused upon the use, share the sensitive health data in the KM platform. All the demographic information such as age, sex, religion, occupation is recorded. The privacy of the individual is maintained while circulating the questionnaire. The usage of health KM system and its privacy is measured through means and t-test. Findings The results of the t-test were found positive. This research study finds that the privacy factor is important among the Indians to share the information with the KM repository. It is also found that medical practitioners or data custodians are not much serious about sensitive data is being stored for analysis. From the statistical perception of usage of KM and its privacy, new architecture and privacy guidelines were suggested which can be considered in future research. Research limitations/implications From the literature review, the questionnaire has developed which can help policymakers and hospital administrators collect information about KM processes in health-care organizations, and this can result in higher performance of health organizations. The privacy factor can also be included in typical health KM architecture ensure that while knowledge acquisition process, privacy of individual or organization can be maintained. Social implications KM enhances the value of corporations and business industries through knowledge production, distribution and provides reliable access to the knowledge resources. KM in health care can comprise a confluence of formal methodologies and techniques to facilitate the creation, identification, acquisition, development, preservation, dissemination and finally the utilization of the various facets of a health-care enterprise’s knowledge assets. According to IBM Global executive report in the year 2012, the entire health-care system has changed from diseases-centric to patient-centric. India is emerging in terms of revenue and employment in the health-care field. The advances of information and communication technology help the health-care sector streamline for data structure and access and health analytics. Originality/value In India, the KM is frequently used in health-care industries majorly by health-care practitioners and professionals. As health-care data and knowledge are considered to be sensitive, the privacy of an individual while using the data cannot be compromised. The proposed empirical work will provide a solution in determining the main barriers of implementing privacy policies that need to be solved first and to ensure effective implementation of KM in the health care of India.

show abstract