Designing for Engagement: A Case Study of an ICT Solution for Citizen Complaints Management in Rural South Africa

Jacobs, Carl; Rivett, Ulrike; Chemisto, Musa

doi:10.1007/978-3-319-25153-0_6

scite is a Brooklyn-based organization that helps researchers better discover and understand research articles through Smart Citations–citations that display the context of the citation and describe whether the article provides supporting or contrasting evidence. scite is used by students and researchers from around the world and is funded in part by the National Science Foundation and the National Institute on Drug Abuse of the National Institutes of Health.

Contact Info

hi@scite.ai

10624 S. Eastern Ave., Ste. A-614

Henderson, NV 89052, USA

Blog Terms and Conditions API Terms Privacy Policy Contact Cookie Preferences Do Not Sell or Share My Personal Information

Made with 💙 for researchers

Part of the Research Solutions Family.

Designing for Engagement: A Case Study of an ICT Solution for Citizen Complaints Management in Rural South Africa

Cited by 2 publications

References 3 publications

Developing capacity through co-design: the case of two municipalities in rural South Africa

Developing capacity through co-design: the case of two municipalities in rural South Africa

Examining the adoption and usage of an e-government system in rural South Africa: Examining e-government system adoption

Contact Info

Product

Resources

About