Designing a mobile phone of the future: Requirements elicitation using photo essays and scenarios

Go, Kentaro; Takamoto, Yasuaki; Carroll, John M.

doi:10.1109/aina.2004.1283847

Cited by 2 publications

(1 citation statement)

References 14 publications

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“…Scenario-based elicitation techniques (Carroll, 2000, Go et al, 2004 extract knowledge from domain experts by engaging them in specific cases of how to use the system under development or in concrete manifestations of the problem under consideration. Scenarios, which have been extensively employed in software engineering (Weidenhaupt, 1998;Holbrook, 1990;Kavakli et al, 1996), can be used in combination with prototyping.…”

Section: Introductionmentioning

confidence: 99%

Linking Natural Modeling to Techno-centric Modeling for the Active Involvement of Process Participants in Business Process Design

Oppl

Alexopoulou

2016

International Journal of Information System Modeling and Design

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Actively involving participants in business process modeling enables integration between elicitation and modeling steps of the BPM lifecycle. Such integration may lead to a more efficient design procedure and ultimately to a more accurate representation of the business process. However, active involvement of process participants creates several challenges, as the latter are not expected to have modeling skills. The purpose of this paper is to present a business process design approach, called CoMPArE /WP, which tightly integrates the elicitation and modeling stages of process design, through the active involvement of process participants. To achieve effective involvement of process participants, CoMPArE/WP adopts the principles of natural modeling. However, being a business process design approach aiming at supporting the whole BPM lifecycle, CoMPArE /WP deals also with the transition of natural modeling to formal process representations that can be enacted using a BPMS.

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