A LifeLike Experience to Train User Requirements Elicitation Skills

Ascaniis, Silvia De; Cantoni, Lorenzo; Sutinen, Erkki; Talling, Robert

doi:10.1007/978-3-319-58640-3_16

Cited by 6 publications

(5 citation statements)

References 22 publications

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“…Most of the previously mentioned works focus the learning process on hard skills, but realistic activities can also be used as educational tools to develop soft skills. Thus, some approaches try to reach the realistic feature by means of simulations in different areas like Computer Science [13], Business [14] or Nursing [15]. Furthermore, there are some examples that implement more realistic approaches to improve student's competency in soft skills related to university programs in Computer Science or Management [12].…”

Section: A Realistic Projects and Problem-based Learningmentioning

confidence: 99%

“…The Kolmogorov-Smirnov (using the Lilliefors significance corrections) and Shapiro-Wilk test determined that KNOWLEDGE followed a no-normal distribution. V. DISCUSSION Realistic experience through interdisciplinarity have been put into practice for studies associated with Nursing [15] or Business [14], but its use within Computer Science is mostly anecdotal [13]. From a general point of view, the approach has positively impacted either students' learning outcomes or some aspects of teamwork skill acquisition.…”

Section: B Analyzing Prospective Engineersmentioning

confidence: 99%

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Improving Soft Skills Through an Interdisciplinary Approach in a Realistic Context Between Education and CS Students in an HCI Course

et al. 2023

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Prior studies on pedagogical methodologies to acquire soft skills have shown that developing collaborative tasks produces positive impact in students' abilities. In this article, a pedagogical approach based on interdisciplinary practice and realistic problems is proposed to improve students' teamwork skills.Background: Traditionally, soft skill acquisition has received scarce attention in high education curricula. Consequently, students finish their studies without having developed important competencies, such as communication, conflict resolution and teamwork skills.Intended Outcomes: Students who follow a realistic interdisciplinary approach improve both their soft and hard skills compared to students who follow a traditional collaborative pedagogical methodology. Through the approach proposed, students progress in completing tasks, participating in the team, collaborating in the organization, accepting agreements and taking into account the others' points of view.Application Design: The experience involved students from two different disciplines, prospective computer science engineers and preservice teachers. They worked together to design an educational application that required prospective engineers to apply Human-Computer Interaction fundamentals. A quasiexperimental study was performed using either knowledge tests or self-assessment pre-post-tests, both subsequently analyzed using quantitative methods.Findings: 1) the prospective CS engineers who followed the interdisciplinary realistic practice approach achieved better learning outcomes than those who did not; 2) the educational context affects teamwork skill development; and 3) students improved their ability to work and participate in the team after the experience.

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Section: A Realistic Projects and Problem-based Learningmentioning

confidence: 99%

Section: B Analyzing Prospective Engineersmentioning

confidence: 99%

Improving Soft Skills Through an Interdisciplinary Approach in a Realistic Context Between Education and CS Students in an HCI Course

et al. 2023

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“…Requirements elicitation is one of the most important and challenging activities in RE [9, 17] and is crucial for a successful project. Business analysts or requirements engineers have to face plenty of challenges, such as (i) proper communication between stakeholders [9, 18]; (ii) transfer of knowledge between stakeholders [9]; (iii) proper engagement with the stakeholders [17, 18]; (iv) requirements conflicts [19]; (v) missing requirements [19], and (vi) ambiguous requirements [19]. These challenges increase manifold when a project is globally distributed across geographical, temporal, and socio‐cultural units [9].…”

Section: Related Workmentioning

confidence: 99%

“…Understanding stakeholders’ problems, persuading them to express their ideas, priorities, and reservations openly and representing the requirements easily are challenges which – once overcome – help to design and develop what customer/client needs [20]. The success of requirements elicitation phase depends upon the communication skills and experience of requirements engineers since this phase is interdisciplinary and the challenges for novices are profound [17]. According to the studies [21–23], traditional techniques for software requirements elicitation lack the capacity to capture complete and correct requirements.…”

Section: Related Workmentioning

confidence: 99%

Improving software requirements reasoning by novices: a story‐based approach

et al. 2019

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Requirements elicitation is one of the essential steps towards software design and construction. Business analysts and stakeholders often face challenges in gathering or conveying key software requirements. There are many methods and tools designed by researchers and practitioners but with the persistent development of new technologies, there is a need to make requirements gathering and design-rationale process more efficient and adaptable. Storytelling is an emerging concept and researchers are witnessing its effectiveness in education, community building, information system, and requirement elicitation. Objectives of this study are to devise a method for requirements elicitation and improving design-rationales using story-based techniques and evaluate the effectiveness of the proposed activity. To answer the research objectives, the authors have conducted open-ended interviews to get feedback on the proposed method; the authors have case requirement from a running project to map how this method can be useful; and performed empirical evaluation of the proposed card-based activity. The estimated regression model, in our study, has shown that participants' perception about the simplicity/easiness and the joy of playing the game has an eventual positive effect on requirements elicitation through enhancing user's desire to play the game, which in turn increases the collaborative learning outcomes of the game.

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“…From simple hyperlinked versions of textbooks, digital learning systems have evolved to complete simulation environments where students are faced with complex, real-life like situations. It has been shown that such systems provide definite advantages in terms of learning efficiency [1], [17]. However, current systems are limited by their human-machine interfaces which do not allow for natural interaction between user and simulation.…”

Section: Introductionmentioning

confidence: 99%

Behavioural Simulator for Professional Training Based on Natural Language Interaction

Mazza¹,

Ambrosini²,

Catenazzi³

et al. 2018

EDULEARN Proceedings

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The virtual patient is an online simulation system designed to train and assess relational and clinical abilities in a realistic interactive problem-based learning scenario, where users (medical students) can interact and communicate with characters specifically designed to challenge their clinical and relational skills and facilitate the generation of learning objectives. In this paper we will present an enhancement to the system by simulating a normal interview with real users through natural language, thus enabling users to behave more naturally without keyboards or other input devices. We evaluated the system with a sample of users and found that the new voice-based interaction is user-friendly and facilitates user acceptance. However, a number of limitations remain to be addressed to get the system ready for a large-scale deployment.

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A LifeLike Experience to Train User Requirements Elicitation Skills

Cited by 6 publications

References 22 publications

Improving Soft Skills Through an Interdisciplinary Approach in a Realistic Context Between Education and CS Students in an HCI Course

Improving Soft Skills Through an Interdisciplinary Approach in a Realistic Context Between Education and CS Students in an HCI Course

Improving software requirements reasoning by novices: a story‐based approach

Behavioural Simulator for Professional Training Based on Natural Language Interaction

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