Design for intuitive use

Naumann, Anja; Pohlmeyer, Anna E.; Hußlein, Steffi; Kindsmüller, Martin Christof; Mohs, Carsten; Israel, Johann Habakuk

doi:10.1145/1358628.1358688

Cited by 13 publications

(4 citation statements)

References 11 publications

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“…Nowadays, users and industry want to have intuitive products (Fischer et al 2009;Grandhi et al 2011;Lagerstam et al 2012;Naumann et al 2008). Intuitivity is a prerequisite for users and a sales pitch for companies.…”

Section: Relevance To Human Factors / Ergonomics Theorymentioning

confidence: 99%

Towards the design of a quick and universal questionnaire to assess the intuitiveness of products

Boisadan

Buisine

Moreau³

2021

Theoretical Issues in Ergonomics Science

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The goal of this research is to design a tool to assess intuitiveness of products. Existing scales such as INTUI (Diefenbach and Ullrich 2015) show some limitations when used by children and/or for evaluating non-digital products. We aim to obtain a more universal questionnaire tool. INTUI questionnaire measures the components of an intuitive interaction (Effortlessness, Gut feeling, Magical experience, Verbalizability and Intuitiveness) through 17 items. After removing or rephrasing several items, we tested a revised version (8 items) with 68 participants (children and adults) who performed a task (a drawing for children and subtractions for adults) with a digital device (tactile tablet for children and smartphone for adults) and a non-digital device (paper and pencil). The results led us to remove the "Verbalizability" and "Gut feeling" dimensions which were difficult to understand and inconsistent with the conceptual model. The final version of the questionnaire (5 items) including three dimensions (Effortlessness, Magical Experience and Intuitiveness) was tested with 69 adults to evaluate a Coffee Dispenser Machine. Both "Effortlessness" and "Magical experience" dimensions seem to reliably predict intuitiveness. Relevance to human factors / ergonomics theoryNowadays, users and industry want to have intuitive products (Fischer et al. 2009;Grandhi et al. 2011;Lagerstam et al. 2012;Naumann et al. 2008). Intuitivity is a prerequisite for users and a sales pitch for companies. Intuitiveness is not only a key dimension of usability (ISO 9241-210) but also of universal design (Story et al. 1998; third principle), that generalizes usability to all groups of users. Different methods allow to evaluate the intuitiveness of a product. In our work, we used the INTUI questionnaire, however, we found that it was not understood by all categories of users, especially children, and that it did not allow us to evaluate any type of product, especially those that are not digital. Our goal is to offer a simplified version usable with the largest number of users and products.To our knowledge, the group named "Intuitive Interaction Research" is the main research team that has studied this concept. Blackler, Popovic, and Desai (2018) reviewed the research method toolkit to measure intuitive interaction. Data collection methods include observation, verbal protocol, interview, diary, application of schemas and questionnaires. Among these tools, the INTUI questionnaire (Diefenbach and Ullrich, 2015) aims to understand

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Section: Relevance To Human Factors / Ergonomics Theorymentioning

confidence: 99%

Towards the design of a quick and universal questionnaire to assess the intuitiveness of products

Boisadan

Buisine

Moreau³

2021

Theoretical Issues in Ergonomics Science

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“…Based on the research and exploration on the relationship between haptic perception and cognition in user interface design practice, the physical affordance of materials and objects seems to play a crucial role in users' cognitive process that motivates intuitive interaction. Recent research from the IUUI (Intuitive Use of User Interface) research group argues that physical manipulation of the interface usually invokes intuitive use [3]. However the actual learning benefits of tangibility in interfaces remain to be tested empirically [2].…”

Section: Creation Processmentioning

confidence: 99%

Gone and back

Sun

2015

Proceedings of the 2015 British HCI Conference

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This installation explores an experimental research approach in interface design through a condensation-based ephemeral interface that employs digital augmented materiality. Inspired by the experience of using our fingers to write graffiti on foggy surfaces, the piece recreates this familiar scenario in a gallery space. By making use of the specific properties and semantics of the interface material, the design of the installation aims to explore the physical affordances of the ephemeral interface.The project aims to gain evidence to support the hypothesis that the physical affordances of such an ephemeral interface encourage intuitive interaction in user experience. The set up of the installation also aims to gather qualitative data for visual analysis of users' intuitive patterns captured during their interaction with the interface.

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“…This solution was consequently assigned to all subsystems to guarantee for consistency. If you define intuitive interaction as "an effective interaction that is associated with the unconscious application of prior knowledge by the user into a new context" (Naumann, Pohlmeyer, Hußlein, Kindsmüller, Mohs, & Israel, 2008), the advantage of prior cross-domain knowledge of people interacting with the new electronic interlocking system should also be properly made use of. The implementation of the desktop metaphor, well known from the majority of operation systems running on private computers appears useful in this context.…”

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confidence: 99%

Form follows vision — user-centred interface design for rail traffic controllers' workplaces

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et al. 2013

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Design for intuitive use

Cited by 13 publications

References 11 publications

Towards the design of a quick and universal questionnaire to assess the intuitiveness of products

Towards the design of a quick and universal questionnaire to assess the intuitiveness of products

Gone and back

Form follows vision — user-centred interface design for rail traffic controllers' workplaces

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