Design for Agency, Adaptivity and Reciprocity: Reimagining AAL and Telecare Agendas

Fitzpatrick, Geraldine; Huldtgren, Alina; Malmborg, Lone; Harley, Dave; IJsselsteijn, Wijnand A.

doi:10.1007/978-1-4471-6720-4_13

Cited by 20 publications

(10 citation statements)

References 65 publications

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“…The experiences reported in this project point to some of the limitations of such ''modernist'' [17] technology-driven assumptions and, in line with Fitzpatrick et al [14], suggest that we may need to reimagine the aims of such systems to better support the diversity of aging experiences and infrastructures.…”

Section: Resultssupporting

confidence: 60%

Why do few assistive technology systems make it to market? The case of the HandyHelper project

Haslwanter

Fitzpatrick

2016

Univ Access Inf Soc

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Assistive technologies, such as telecare monitoring applications installed in the home, are being promoted to help reduce pressure on health care systems caused by an aging population and as such promise a large market for new products. However, despite many projects undertaken by commercial companies, and despite significant investments both by the companies and by national and international funding programs in the EU, such systems are not widespread. This paper reports on a retrospective study of the development of one early system, HandyHelper. We were interested in what challenges the development team faced and why the system is no longer on the market. Qualitative research methods were applied, including document analysis and interviews of key people involved in its development. Even though the system worked technically, the input of older users was sought, and a pilot installation was run, the development was stopped. The findings from a thematic analysis point to complex issues. Some problems were avoidable, e.g., by providing more support for new users, though other problems point to inherent tensions, such as the different needs of sensor-based security features and interactive services aimed at the older users. Yet other aspects are outside of the developer's control, such as available public funding. We summarize these findings and suggest lessons learnt for future projects.

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Section: Resultssupporting

confidence: 60%

Why do few assistive technology systems make it to market? The case of the HandyHelper project

Haslwanter

Fitzpatrick

2016

Univ Access Inf Soc

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“…First because the design is oriented towards everyday practices in mundane settings rather than towards a professional practice. Second, because monitoring approaches tend to conceptualize old age from an objective and deficit-driven perspective perpetuating a notion of ageing as an ongoing 'diminishing' of function (Fitzpatrick et al, 2015). Subasi et al (2014) proposes that the concept of design culture (Julier 2006) is closely related to co-design and other inclusive design strategies, and their article use design culture to define a reflective design culture in the area of ageing motivated by the following questions: 1) How do designers perceive, define, and reflect upon ageing?…”

Section: Design Culturementioning

confidence: 99%

Mobilizing Senior Citizens in Co-Design of Mobile Technology

Malmborg

Grönvall

Messeter

et al. 2016

International Journal of Mobile Human Computer Interaction

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This paper disseminates work from the European Give&Take project, which aims at co-designing service sharing among senior citizens based on a mobile and distributed platform. With this project as a frame, the authors' paper addresses methodological considerations of participation in co-design for ageing. Based on the notions of design culture, communities of everyday practice and situated elderliness the authors present accounts from two European countries, and discuss methodological issues related to mobilizing senior citizens in co-design work as they have manifested themselves and influenced the Give&Take project. Challenges for mobilization are identified, based on an analysis of attitudes and values among design researchers and senior citizens. This analysis lead them to identify and discuss three strategies for mobilizing senior citizens in co-design of mobile technology: 1) Understanding being ‘elderly' as situated elderliness rather than closed categories; 2) Understanding how ad hoc or loosely coupled infrastructures can define a community rather than a formal, organisational structure; and 3) Understanding the nature of mobilization and motivation for participation as processes that continue, and need to be supported, also after completion of the project. These strategies have emerged in the authors' work on mobilization and service sharing, but may apply to a broader context of infrastructuring and ongoing negotiations.

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“…VSD is a design framework that focuses attention on the interaction between stakeholders and technology artefacts, through a consideration of social and moral values (Friedman et al 2006;Davis & Nathan 2014). Although VSD has been applied in many domains, only a few VSD studies have been conducted in the domain of technology design involving people with age-related cognitive decline (Teipel et al 2016;Burmeister 2016Burmeister , 2010Sharkey 2014;Schikhof et al 2010;Fitzpatrick et al 2015). Fitzpatrick et al (2015, p 18) also recommend that in this area "rigorous ethical reflection" is required to complement the application of VSD.…”

Section: Vsd and The Domain Of Age-related Cognitive Declinesmentioning

confidence: 99%

Power influences upon technology design for age-related cognitive decline using the VSD framework

Burmeister

Kreps

2018

Ethics Inf Technol

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Implicit in the value sensitive design (VSD) approach is a concern for understanding, and where possible, disrupting problematic power relationships. Yet an awareness of the issues and ethics of power relations is a prerequisite for such a concern to bear fruit. This article provides some insight into the issues, and through a case study of technology design to support care arrangements for age-related cognitive decline, illustrates how finding a satisfactory resolution can be particularly troublesome.

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Design for Agency, Adaptivity and Reciprocity: Reimagining AAL and Telecare Agendas

Cited by 20 publications

References 65 publications

Why do few assistive technology systems make it to market? The case of the HandyHelper project

Why do few assistive technology systems make it to market? The case of the HandyHelper project

Mobilizing Senior Citizens in Co-Design of Mobile Technology

Power influences upon technology design for age-related cognitive decline using the VSD framework

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