28 Introduction/Background. In August 2017, a cholera outbreak started in Muna Garage IDPs camp, Borno 29 State-Nigeria, and >5000 cases occurred in six local government areas. This qualitative study evaluated 30 perspectives about the emergency response to this outbreak.31 Methods/Findings. We conducted 39 key informant interviews and focused group discussions, and reviewed 32 21 documents with participants involved with surveillance, water-sanitation-hygiene, case management, oral 33 cholera vaccine, communications, logistics, and coordination. Qualitative data analysis used thematic 34 techniques comprising key-words-in-context, word-repetition, and key-sector-terms.35 Authorities were alerted quickly, but outbreak declaration took 12 days due to a 10 day delay waiting for culture 36 confirmation. Outbreak investigation revealed several potential transmission channels, but a leaking latrine 37 around the index cases' house was not repaired for >7 days.38 Use of chlorine disinfectant was initially not accepted by the community due to rumors that it would sterilize 39 women. This could have been avoided with improved community consultation. Initially, key messages were 40 communicated in Hausa, although 'Kanuri' was the primary language; later this was corrected. Planning would 41 have benefited using exercise drills to identify weaknesses, and inventory sharing to avoid stock outs.
42The response by the Rural Water Supply and Sanitation Agency was perceived to be slow and an increased risk 43 from Eid El Jabir festival with increased movement and food sharing was not recognized. Case management 44 was provided at treatment centers, but some partners were concerned that their work was recognized asking, 45 "who gets the glory and the data?" 46 OCV was provided to nearly one million people and it distribution benefited from a robust polio vaccine 47 structure; however, logistical problems related to payment of staff needed resolution.48 Initial coordination was thought to be slow, but improved by activating an Emergency Operations Centre. The 49 Borno Ministry of Health used an Incident Management System to coordinate multi-sectoral response activities.3 50 These were informed by daily reviews of epi curves and geo-coordinate maps. The synergy between partners 51 and government improved when each recognized the government's leadership role.