Description of the Role of Government Employees' Competence and Performance

Abstract

This study aims to describe the competence, work environment, and employee performance in the government of Bekasi City. The population in this study are employees in the Municipal Government of Bekasi, totaling 1200 people. The number of samples in this study was determined using the Slovin formula. The amount used is 8%; if rounded up, the sample size is 138 at a margin of error of 8%. This type of research is field research, namely direct observation of the object under study to obtain relevant data relevant to the frequency description research method. Traditional methods, positivistic, scientific, and discovery methods. The results of the analysis of this study show that indicators of knowledge, skills, self-concept, and motives contribute to competence. The dominant indicator that reflects competence is the motive factor; increased competence driven by social needs evidences this. The results of the analysis of this study show that indicators of ability, initiative, punctuality, quality of work, and communication contribute to employee performance. The dominant indicator that reflects employee performance is the punctuality factor, evidenced by being able to do the job within the given deadline. The findings of this study are expected to help central and regional governments make decisions about the performance of Managerial level employees in the Bekasi City government based on employee competence, work environment, organizational culture, and job satisfaction.

Increasing SME Performance Through Quality Information Technology and Top Management Support

“…In this research, top management support was proven to affect SME performance significantly. The higher the support from top management, the better the SME performance (Putra et al, 2023). Top management support is from SME managers/owners for purchasing and sales transaction processing activities using AIS.…”