Description of empathetic listening of school counselors on the counseling among problematic students

Abstract

This survey research aims to get information about the desctiption of empathetic listening of school counselor on the counseling process. The study population was school counselor of State Senior High School throughout East Jakarta, and the samples in the study were 106. Sampling used proportional random sampling technique. The research method used is a descriptive survey. Data collection used a questionnaire/questionnaire comprising 42 items with the reliability test results got 0.9405, which mean reliable. The results of the study showed that most empathetic listening school counselor on the counseling among problematic the moderate category. This means that school counselor can quite empathize when listening to problematic students. However. School counselor aged 41-50 years have a decrease in empathy and empathy for female higher than men, so counseling training is need.