Des services à domicile culturellement sensibles : perspective des intervenants et des proches-aidantes originaires d’Haïti en tant que cas traceur

Abstract

In Canada, the care provided by families occurs in an increasingly multiethnic context. Against this backdrop, the present qualitative study aims to explore the needs/expectations and solutions not only of (female) natural caregivers of an elderly relative hailing from Haiti (presented in terms of tracking cases) but also of remunerated home care providers - all with a view to developing a culturally sensitive service offering. As such, this study works from a conceptual framework centring on the negotiation of a common area of agreement between the stakeholders involved (i.e., natural caregivers and home care providers). To this end, focus groups and individual interviews were conducted among 15 caregivers and 37 home care providers. The three recurrent themes emerging from the data analysis concern, in context, the needs/expectations and solutions surrounding the experience of service use, barriers to use, and the relationships between natural caregivers and home care providers. The statements of both groups evidenced a consistency of views and have thus provided a basis for developing some recommendations acceptable to all stakeholders from the perspective of making culturally-based adjustments to the service offering.

Enjeux du vieillissement chez les Africains subsahariens en milieu francophone minoritaire canadien

“…Ce type de positionnement social exige une prise en charge par la famille et n'est pas nécessairement transposable dans la société canadienne. Une étude menée parmi les immigrants haïtiens a démontré qu'une prise en charge familiale constitue un poids énorme pour les proches aidants immigrants (Ducharme, Paquet, Vissandjée, Carpentier, Lévesque et Trudeau, 2008). Il n'est pas certain que la pensée qui soutient cette forme d'organisation sociale corresponde à l'ethos des sociétés occidentales modernes, qui valorisent la productivité économique et la performance au travail (Bourdieu, 1977).…”