Depth of processing and design-assessment of ecological interfaces: Task analysis

Terrier, Patrice; Cellier, Jean-Marie

doi:10.1006/ijhc.1998.0242

Cited by 13 publications

(5 citation statements)

References 26 publications

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“…The second set of principles is meant to assist users in understanding the dynamics of the target domain by means of temporal patterns of change (Patrick & Haines, 1988;Terrier & Cellier, 1999). In addition, the presentation of patterns of recovery of previously upset parameters can be useful in understanding the functioning of control loops and in distinguishing between potentially confusable symptoms.…”

Section: Discussionmentioning

confidence: 99%

“…A telltale sign may display the direction and rate of change of a variable that may be characteristic of specific equipment plant failures or may display the sequence of change of two or more variables that distinguishes between confusing faults. Previous studies have exploited these principles in designing control panels that supported fault diagnosis (Patrick & Haines, 1988;Terrier & Cellier, 1999). Another category proposed in Table 1 concerns the "similarity of change" between two or more variables.…”

Section: Making Instructions Visible In Fault Diagnosismentioning

confidence: 98%

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A Training Approach to the Acquisition and Retention of Fault-Finding Skills: Making Instructions "Visible" on the Interface

Linou¹,

Kontogiannis²

2005

International Journal of Human-Computer Interaction

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This study explores how information technology can be used as a training medium in the acquisition and retention of fault-finding skills. Instructions on strategies were made visible on the user interface by presenting trainees with a set of telltale signs derived from diagnostic heuristics. The objective was to map a diagnostic strategy into the appearance and dynamic behavior of a graphical display. A group of participants T(new) was trained in using the new interface, and verbal instructions (e.g., plant theory) were provided to guide discovery of diagnostic rules. A second group T(old) received the same plant theory but practiced on a conventional interface, whereas a third group T + H was trained to apply a set of heuristics with the support of plant theory. The new interface helped the T(new) group to achieve higher accuracy scores than all other groups in acquiring fault-finding skills. A retention test, 6 weeks later, showed that the T(new) group retained their skills better than the T(old) group. The T(new) group was also better than the T + H group, but not significantly so, in terms of reconstructing faults encountered in the past and solving faults that had never been encountered before. The implications of this study are that making a diagnostic strategy visible reduces the workload in remembering diagnostic heuristics, encourages discovery of new heuristics, and allows trainees to impose their own organization of knowledge. These learning mechanisms may provide a better basis for training in the acquisition and retention of diagnostic skills.

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Section: Discussionmentioning

confidence: 99%

Section: Making Instructions Visible In Fault Diagnosismentioning

confidence: 98%

A Training Approach to the Acquisition and Retention of Fault-Finding Skills: Making Instructions "Visible" on the Interface

Linou¹,

Kontogiannis²

2005

International Journal of Human-Computer Interaction

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“…Terrier & Cellier, 1999). The new control panel is potentially useful in helping trainees to establish goals that guide their diagnostic search and develop rules for achieving goals.…”

Section: Making Instructions Visible On the Interfacementioning

confidence: 99%

Making instructions “visible” on the interface: an approach to learning fault diagnosis skills through guided discovery

Kontogiannis

Linou

2001

International Journal of Human-Computer Studies

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“…The TA is very popular in process plant application (Terrier and Cellier, 1999;Smidts et al, 1997). The goal of task analysis is to generate information content needed to perform tasks which are related to a particular application (domain).…”

Section: Debate IImentioning

confidence: 99%

On integration of interface design methods: Can debates be resolved?

Lin

Zhang

Koubek

et al. 2006

Interacting with Computers

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There have been many debates on how to design the human-computer interface (HCI). Often, one can find that different views in a debate are simply because these views are attached to different aspects which embody the same thing. In other words, prior to giving an effective judgment of a debate, one needs to establish an understanding of the 'total' aspects of a thing the debate is about. Following this line of thinking, in this paper, we propose an understanding of the 'total' aspects of designing HCI, which is called the total interface design framework. We then judge several debates under this framework with the purpose of exemplifying the judgment process for any other debate related to designing HCI. At the end, the debates used for exemplifying our judgment process can be resolved. The effectiveness of the total interface design framework for integrating the different HCI approaches is also demonstrated. q

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Depth of processing and design-assessment of ecological interfaces: Task analysis

Cited by 13 publications

References 26 publications

A Training Approach to the Acquisition and Retention of Fault-Finding Skills: Making Instructions "Visible" on the Interface

A Training Approach to the Acquisition and Retention of Fault-Finding Skills: Making Instructions "Visible" on the Interface

Making instructions “visible” on the interface: an approach to learning fault diagnosis skills through guided discovery

On integration of interface design methods: Can debates be resolved?

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