Demarcating the Scope of a Handover Process

Abstract

Abstract-Despite the fact that a handover process is just as frequently performed as any development process, little is known about it. Still, it is regarded as one of the lifecycle processes that is not well explored and defined. In this paper, we study the handover process within eighteen companies with the purpose of demarcating its scope within software lifecycle. Our goal is to find out how industry understands handover process and how it places it within software lifecycle. As a result, we have identified seven different scope contexts for the handover process. We have also provided evidence of its wide lifecycle span and its overlap with development, predelivery and postdelivery maintenance processes.

Demarcating the Scope of a Predelivery Maintenance Process

“…We then discuss the sampling and validity of our results. Just because this paper is closely related to [11], the method presented herein is very similar to the method presented in [11].…”

“…7. As pointed out by our interviewees, many of the predelivery maintenance activities are part of pure development or they overlap with the handover process [11]. Example of a clear intersection among these processes is for instance involvement in a testing process.…”

“…Our goal is to find out how the industry understands predelivery maintenance and how it places it within software lifecycle. This paper is related to [11] dealing with a handover process. Hence, the results presented herein are strongly related to the results presented in [11].…”

“…This paper is related to [11] dealing with a handover process. Hence, the results presented herein are strongly related to the results presented in [11].…”

Core handover problems

“…Presently, we are in the process of exploring the handover process [4], [5], [6]. When doing it, we encounter many problems of identifying its context, scope, dimension and inherent phases and activities.…”