2020
DOI: 10.1108/gkmc-11-2019-0145
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Delivering equitable distance library services to off-campus users at the University of the Free State in South Africa

Abstract: Purpose The purpose of this study is to assess the perceived satisfaction of Advanced Certificate in Teaching students and facilitators regarding online library services offered by the University of the Free State (UFS) in South Africa. Design/methodology/approach The study adopted a quantitative approach with open-ended questions that generated some qualitative data. Data has been presented using descriptive statistics in the form of tables, graphs and charts and thematic content analysis for some qualitati… Show more

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Cited by 4 publications
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