Degree of satisfaction of puerperal women about the quality of care in Rooming-in of a Public Maternity

Abstract

Objective: to identify the degree of satisfaction of puerperal women regarding the Quality of Care (QOC) in Rooming-in (RI) of a public maternity. Method: descriptive quantitative research with 351 women who answered a structured interview that obeyed legal procedures for research involving human beings. Data analysis was performed by means of the Likert scale. The study was approved by Ethics Research Committee of the Federal University of Rio Grande do Norte, under the Protocol No. 034/11-P and certificate presentation to Ethics Assessment nº. 0043.0.051.000-11. Results: there was satisfaction with the care, multidisciplinary team, guidelines, visiting hours and dissatisfaction for the indicators: physical structure, privacy, comfort and ventilation. Conclusion: it is concluded that most users are satisfied with the health services although there were complaints with the ambiance. The opinion of the mothers is important and reflects the actions that have been developed in the health sector, directing to a planning that offers quality, once that the RI is characterized as a hospital system and should provide cozy space with comfort, privacy, infrastructure to have adequate assistance

Possibilidades para a promoção do cuidado de enfermagem no alojamento conjunto: visão da equipe

“…Seus componentes, então, são os objetos, agentes, instrumentos, finalidades e produtos (20) . O treinamento assegura que os membros competentes da equipe de enfermagem cometam menos erros e proporcionem atendimento de alta qualidade (21,22) ; ao mesmo tempo, consegue-se passar as orientações necessárias e fazer com que a puérpera sinta-se mais segura para o momento da alta hospitalar (23,24) . A falta de treinamento desfavorece a difusão de informações precisas e orientações à equipe de enfermagem para a afirmação da educação continuada em saúde (25) .…”

Postpartum obstetric assistance to primiparous women according to funding / Assistência obstétrica no pós-parto às primíparas conforme o financiamento

“…They must provide qualified communication, availability, frequent monitoring, and the welcoming posture. 6 It is important that uterine contraction, vaginal bleeding, urinary elimination, and vital signs of the puerperal woman are continuously evaluated. [7][8] It is noted that there is a low production of research involving assistance in the postpartum period, especially in the first hours after the birth of the baby.…”

Postpartum Women S Level of Comprehension of Newborn Care Instructions at a Rooming-in Facility

“…The basic principles of the rooming-in model are caring for the mother and the child, and instructing the mother on how to care for herself and her child 2 . Health professionals play an essential role in this context of health promotion and should have specific knowledge and technical skills to develop their function 3 . The nursing staff should be available and interested in listening to and answering questions and concerns from the mother, having in mind that hospital stay is significant to prepare the mother to care for her child 4 .…”